Both sound modes work. This item is in played with condition and shows signs of heavy use in the form of marks, scratches, and scuffs on the item. Please see pictures. There is a purple mark on the front top middle. There is a reddish mark near the bottom middle of the clear plastic part in front of the yellow tube. The piano key colors are worn and scratched. There is a chip in the front left of the blue plastic part near the bottom, please see pictures. The battery compartment does have some corrosion in it, but it does not affect use. Batteries are included and were just replaced.