Our aim is to describe exactly what we are selling, so that we always meet or exceed your expectations.  We prepare and grade our balls with great care, so you can be confident you will be getting what you pay for.  All of the balls we sell are individually hand washed, using no chemical agents, and sorted into their grades. This process takes time but ensures all our golf balls are up to the standards we use and no chemical damage to the cover.

The balls we supply are graded by us strictly according to the categories described below, so you can choose the balls that meet your needs and suit your pocket.  Below we describe our grading system, and the packs we sell.

Our Grades

Pearl:  These balls look and feel like brand new balls straight out of the box, with no signs of play.  Some may have a logo or other very minor identification mark.

Grade A: These are of excellent quality, having only missed out on Pearl grade due to a pen mark or tiny blemish.  Likely only ever to have been used for one or two holes.

Grade B:  Superb value balls which will show signs of play, ideal for high handicappers.  Some will have just missed out on Grade A due to a small scuff, while others will show other minor marks or discolouration.  All playable, and does not include any x-outs or balls marked “practice”.

Practice: These are well-used balls and x-outs, etc.  No splits, range, or small-sized balls.  Ideal for practice at home or at the park. 

Delivery Arrangements and Costs

Our delivery arrangements and charges depend on the size of your order:

·         For 12 - 40 balls we use Royal Mail, for fast and cheaper delivery. 40 balls are sent 48 hour tracked and typically arrive within 2-3 days.

·         Parcels over 40 balls will be sent via Parcelforce 48 – this typically means delivery within 2 days, depending on your location, and remote areas may take longer.

In both cases, please allow up to 7 working days before querying an order that has not arrived.

If when you receive your order you are not entirely satisfied with the balls or our service then you have the benefit of our no-quibble guarantee

Our Guarantee

We are so confident you’ll be delighted with your purchases that we offer a no-quibble money-back guarantee.

If the goods or service do not meet your expectation then return them within 14 days of receipt, unused, in their original condition, and with the original packaging, and we’ll refund your money, including your return postage costs.   Refunds will be made within 7 working days