• We ship all orders the same day or next business day.
• Once an order is shipped, we will email you a tracking number.
• Please make sure you enter the correct shipping address at the checkout. We will not make any changes to the shipping address once you place the order.
• If any shipment is returned due to an error in the shipping address provided to us or due to package not being claimed by the receiver, we will deduct shipping fee from the purchase price prior to issuing the refund.
• Please note expected delivery times may be longer than normal during public holidays (e.g. New Year's day, Christmas, etc)

       We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to make an exchange or a refund of the product price less S&H within 30 days of receipt of your purchase.

• For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.
• All returns should be accompanied with a tracking or delivery confirmation number back to our warehouse.
• Shipping and handling charges are non refundable. A 15% restocking fee will be applied to all returns.
• Due to health precautions, we cannot accept returns on Skincare and Hair care products.
• Please allow up to 10 business days for returns to be processed.