Payment is now managed by eBay whether
you pay with PayPal or by card.
Payment is expected Immediately on buy it now items and
within 24 Hours after if the item is won on bidding.
We do accept cash on collection or a Bank Transfer.
Please note: We do not ship directly outside of the UK
therefore all our invoices do include VAT, if you choose to use the global
shipping option provided by eBay to purchase an item from us then the VAT will
be included as the item is still being shipped to a UK address from us. It is
then your responsibility to claim any VAT back when the item reaches your
country, we will not deduct the VAT before purchase sorry.
Delivery
Small to Medium Items are shipped using Royal Mail 2nd
class and signed for services. These are a 2-3 working day delivery service.
Larger Items are shipped on a 2–3-day other courier
service.
A next day service is available during checkout, This is
with APC Overnight Couriers.
Please note: The next day service only runs from Mon-Fri as the
couriers do not deliver over the weekend. (Any items shipped on a Friday will
not be delivered till Monday)
Please Note: If your item is coming with the courier then
you will receive an email directly from the courier to you eBay registered
email address.
Returns
PLEASE CONTACT US FIRST BEFORE OPENING A RETURN REQUEST!
Any false return reasons will incur a 5% reduction in the
refund. All items are checked and tested before being refunded.
Please Note: the item must be well packaged in the
original packaging and fit for shipping. Any damages during its return will not
be refunded.
Refunds will only be given after the product(s) are
returned, and in the same condition as they were dispatched.
If your item has a CM Newtech sticker Please Do NOT remove
this as this is a security sticker. Removal or damage to this voids any return
policy and we reserve the right to not accept it back.
We only offer 30
days return to seller on all our products unless stated otherwise in the
description, we also recommend items are tested within 14 days so if there are
any issues these can be rectified in a respectable time frame.
The return period
on items you no longer want or changed your mind is 14 days which is standard.
If you have any problem with the product you have
Purchased, we would appreciate if you could contact us first as many Issues can
be rectified before a case is opened.
Please contact us through eBay messaging service!
When items are sold
under the category For Parts or Not Working Returns are NOT accepted as the
item was originally faulty when purchased.