PLEASE READ THE LISTING. YOU ARE BUYING A DOLL IN AS SEEN, AS FOUND CONDITION. WE DON'T KNOW ANYTHING ABOUT THESE DOLLS. IF THEY ARE SUPPOSED TO WORK, THEY ARE UNTESTED. She Is a MATTEL MONSTER HIGH LAGOONA BLUE, she is missing both hands and is 11” Doll. PLEASE LOOK AT PHOTOS CLOSE.  Pre-loved by my 12 yr. young granddaughter. If she is missing any items to her outfit or not the right outfit I would not know. I do not clean the dolls. IN AS SEEN AS FOUND CONDITION.  LOOK AT THE PHOTOS AND MAKE YOUR DECISION FROM THERE. I combine shipping on all my items so if you buy more than one PLEASE WAIT UNTIL I SEND YOU A INVOICE FOR IT WILL SAVE YOU MONEY. I ship to all 50 states,YES that includes Hawaii and Alaska.