Delivery is free of charge, please note that I hold a right to change the delivery service and class at any time, due to sizing, amount of weight. Therefore, it may vary and be different to the one that is mentioned in the advert.
Items which are ordered over the weekend or on bank holidays will be processed the next working day.
Our order cut off is 12pm, any orders made after this time will be processed the next working day. We accept the return for exchange or full refund within 30 days but returns item should be in its original condition and only if we have made a mistake with the text or name due to personalisation.
If you have any problems with your purchase please contact us, we will try to solve the issue as soon as possible with 100% satisfactory service.
If you are satisfied with your purchase, please leave positive feedback and we will do the same for you.
We have many personalised products for sale, so please take a look our shop
https://www.ebay.co.uk/str/supperpug
Any questions, please don't hesitate to contact me.