We have 4 of these all look unused but some are missing packing materials and boxes are damaged - They all appear to be new and complete but you may receive one that is not the exact item pictured but we guarantee them to be  what we say or your money back

Open box item - looks to be new and unused. We are not plumbers and we process many pieces of plumbing fixtures for resale. We try to be as honest and accurate as humanly possible. Unfortunately we do miss things from time to time. We offer a 100% no hassle money back guarantee if you are not satisfied.