1. Refund or replacement request is available only requested within 1 week after parcel received & returning the item as the same condition as received.
2. Please contact us to request a return authorization. Your buyer ID, and reason for return should be included in the email. Items returned without authorization will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable.
3. Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
4. Customer is responsible for shipping charges on returned items. In returning items to us, C.O.D. on shipments will not be accepted.