ABOUT US

At Swiss Dreams we offer new and preowned, 100% authentic luxury goods.

We specialize in Luxury Brand Swiss Timepieces, High End Lighters & Pens with a team that has years of experience.

All of our new S.T. DuPont lighters are sourced directly from the manufacturer and carry a 2-year warranty from the manufacturer. 

Our pre-owned timepieces and lighters carry a one-year Swiss dreams limited warranty and are 100% guaranteed to be authentic.

We only sell timepieces and lighters that have been tested and confirmed to be in working order at the time of sale unless otherwise stated in the listing. 

We carry a vast collection of premium hand selected Luxury goods that carry a One-Year Risk Free Warranty.

Our priority is customer satisfaction and we look forward to building long-term relationships with our clients.

Customers repeatedly choose Swiss Dreams over competitors because or our commitment to the customers and their satisfaction.

WE ARE AUTHORIZED DISTRIBUTORS OF:

S.T. Dupont & Coles of London

WE ARE ALSO PROUD MEMBERS OF:

International Watches and Jewelers Guild (IWJG)

Jewelers Board of Trade (JBT)

National Watch and Clock Association (NAWCC)

DISCLAIMER

Swiss Dreams, Inc is a distinguished, independent ecommerce retailer that operates without any affiliations to the following brands: 

Audemars Piguet, Baume & Mercier, Blancpain, Breitling, Breguet, Bvlgari, Cartier, Carl F. Bucherer, Chopard, Doxa, Ebel, Frederique Constant,

Girard Perregaux, Glashutte Original, Grand Seiko, Hamilton, H. Moser & Co, HYT Watches, Hublot, IWC, Jaeger LeCoultre, Longines, Lucien Picard,

Luminox, Maurice Lacroix, MB&F, Nomos Glashutte, Omega, Oris, Panerai, Patek Philippe, Raymond Weil, Rolex, Tag Heuer, Tissot, Tudor,

Ulysse Nardin, Vacheron Constantin, Wolf, Zenith

SHIPPING POLICY

• We can only ship to the address on the eBay order.
• Shipping price indicated on listing applies only to items shipped within the continental United States.
• We cannot Ship to PO addresses
• All our orders are shipped FedEx or USPS with adult signature required
• Hawaii and Alaska buyers please contact us prior to purchasing for shipping information.

INTERNATIONAL SHIPPING

• We only ship international orders through eBay's Global Shipping program.
• Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
• We do not provide reduced value sales for International sales.

HANDLING TIME

• Our handling time is 1 - 2 days (weekends excluded) unless otherwise mentioned in the listing.
• All packaging is filmed in real time for safety and insurance purposes. 

RETURNS & REFUNDS

• We have a 14 day, no questions asked, money back guarantee.  BUYER IS RESPONSIBLE FOR RETURN SHIPPING COSTS.
• Certain accessories and vintage timepieces are sold "AS-IS".  These will be clearly specified in the description of the listing. 
• We DO NOT refund any shipping fees, import duties or taxes on international orders. These charges are the buyer's responsibility.
• For safety and insurance purposes, all returns are filmed in real time as boxes are opened and items are removed from packaging.

WARRANTY

• We offer a one year limited warranty on all our timepieces unless otherwise specified in the listing.
• Items covered under original manufacturers warranty can be sent directly to the manufacturer, or alternatively, sent to us for assistance in facilitating the warranty manufacturer covered repairs.  
• Swiss Dreams one year limited warranty takes effect on the purchase date and is considered a secondary warranty if the original manufacturers warranty is still active.  
• In the event the the original manufacturers warranty expires prior to the one year anniversary date of purchase Swiss Dreams with warranty the timepiece for the remaining time.