All sales are final, but we do
accept returns within 30 days of purchase by way of Ebay returns if the item
listing states that we offer a warranty on that particular listing. We
also do not warranty anything sold as defective,
box only, magazines, DVD’s, JFJ Easy Pro Accessories, or auto parts. A buyer is eligible for their full refund
including return shipping costs if the item is returned in the exact condition
in which it was shipped. If it was sold
new, it needs to come back in its original packaging with no signs of tampering.
When dealing with Silverspoon Gaming, you can rest assured that
you are dealing with the foremost experts in the video game world. If you have any questions at all, please send
us a message and we will respond as quickly as possible. Thank you!
We strive to provide the highest quality products and best service
possible on every item we sell. Your
shipping price will include tracking information auto populated by the
shipping company used.
“GET IT FAST” is not an option we provide. It is mandatory, and comes along with every purchase. All purchases that are paid for by 10PM CST,
will ship the same day! Please buy with confidence!!!
Silverspoon Gaming’s Policies :
Payment -We
accept Paypal. Payment must be received within 4 days of purchase. If you
are buying multiple items, please do not pay until all auctions are completed.
Ebay should automatically combine shipping when you checkout, but to be sure,
please contact us as soon as possible to be sure your items are shipped
together. If we do not receive any
payment, or communication from the buyer within seven days, the item will be
relisted, and a case will be opened with eBay.
Item Condition -
All of our used items are tested and guaranteed to work
like new unless otherwise stated. Used items may have cosmetic flaws such
as marking, tears, wear, etc, but they won't affect the play, and will be
addressed in the item description for collecting purposes. Any disc based games sold as “disc only” will
be shipped in a generic disc case to keep safe during shipping. We do not accept returns on items sold as
defective.
Item
Pictures – The items pictured are exactly what you will receive. No more and no less. If a certain accessory or part is not shown
in the pics, it is not included. No
exceptions!
Shipping –
We do combine shipping on every available opportunity, whether it is
requested or not, because it saves the customer money, and saves our company
time. Please note: Tracking numbers can
take up to 48 hours to register with the chosen shipping companies website, so
please be patient.
Returns - All
sales are final, but we do accept returns within 30 days of purchase if the
item listing states that we offer a warranty on that particular listing.
We also do not warranty anything sold as defective, box only, or DVD’s. A buyer is eligible for their money back if
the item is returned in the exact condition in which it was shipped. If it was sold new, it needs to come back in
its original packaging. If your item was damaged during shipping, we
require pictures of said damage in order to process your return, and can not
proceed without said pictures.
Company testing policy
All of our games, systems and accessories, if not new, are
thoroughly cleaned and tested for a minimum of 12 minutes before being posted
for sale, then tested again for 12 minutes once sold and prior to being shipped
and the item pictured is the exact item you will receive to guarantee the item
you purchase works as intended, so please bid with confidence. Some disc based games may have minor
scratches, but are thoroughly tested to ensure flawless play. Thank you!