- I take good care of your postcards by packing them carefully with some cardboard to keep them safe during their journey

- You'll spot a friendly 'Please Do Not Bend' note on the envelope

- I believe in being upfront about the postcard's condition, so I describe it as honestly as I can

- And if, for any reason, you're not 100% satisfied, no worries, you can send the postcard back, and I'll give you a full refund