eBay

About Us

We are a genuine UK based VAT registered company established in 2006. Every item will be dispatched from our warehouse in Berkshire UK. Also you will have UK. based technical support and warranty for your order. Thanks for visiting.

Payment

We accept payment by: Credit or Debit Card, Paypal, Bank Transfer,  All our eBay item prices and postage include 20% VAT.

Shipping

The item will be dispatched on the same day if payment can be cleared by 3pm from Monday to Friday according to the postage methods chosen and paid for. 
Courier service only collect on Monday to Friday.  Please note: Next day delivery means NEXT WORKING DAY delivery. Goods will be dispatched on Monday if customer pay courier service after 3pm on Friday. Friday 'next day delivery' items will be delivered on Monday. Next day delivery service do not apply to the Highlands, Scottish Islands, Channel Islands and Northern Ireland. Customers from those area please pay for Royal Mail special service if guarantee service is required.

Terms

A&E Trading Ltd Sales Conditions:

Non-received Item 
If buyer did not receive the item after 15 working days and suspect that the item has gone lost in delivery, buyer MUST fill up the LOST CLAIM form to declare the item undelivered. Refund or resend of the parcel will be process once the claim form is received. Refund will not be issued if the buyer refuses to send the declaration and we will assume the customer has received the item.

Warranty Claim
In terms of warranty claim for defective goods, the buyer needs to return the faulty part at their cost. We will test the defective part and supply the replacement unit if the item is faulty and not damaged by force. If the return parts received are working fine after testing, the customer needs to cover  the postage cost to return the item to buyer. The buyer needs to contact the seller to check their warranty period before returning any parts. Any modified product such as painted sensors will void the warranty.

Consignment returned to seller
In circumstances shipping provider failed to deliver the item due to recipient non-responsive or address incorrect, buyer need to bare the postage cost for the parcel to re-shipping. If buyer request refund upon this situation, actual postage cost spent will not be refund.

We could not guarantee on the date of delivered unless buyer have paid for royal mail special delivery service. Buyer who nominate  24 hour courier service can contact seller if parcel did not turn up after two days. All other postage services will relay on royal mail service and beyond our control.

Returns

A&E Trading Ltd Returns and Refunds Guide Return is acceptable if buyer return the item within 30 days from day of item delivered. The buyer needs to pay the return postage and packaging fees under any circumstances.

H4 H4-3 Bi Xenon HID Conversion Kit Low High Beam 4300K 5000K 6000K 8000K

About Us

Payment

Shipping

Terms

Returns