This product is located at California, USA. I will be shipping out the item within 1 business day, using USPS. Item normally get delivered within 2-7 business days.
If you don't like the product, you could always return it. If there is an issue with the item please contact me, and we'll work on a solution that makes everyone happy. I try my best to respond back, usually less then 24 hrs. I will do my best to resolve any issue that may occur.