Payments - The most secure payment method is through PayPal. As well as being the easiest method of payment this is also the most secure for our customers. Please note all payments must be cleared before any orders are dispatched. For any further information regarding alternative payments please contact us

Delivery - We aim to dispatch your order within 24 hours of us receiving payment. Please allow 3-5 working days for you to receive your order. In the unlikely event of your order being out of stock, we strongly recommend you provide a contact number so we can advise further.

Return Policy - Faulty / Incorrect Items  - In the unlikely event that you have received a damaged item please contact us within 14 working days of receiving your order we will arrange for a replacement. If the item you ordered is incorrect please contact us within 14 working days so we can arrange for this to be exchanged.

Contact us - If you have any questions please contact us through the ‘ask a question’ tab and we will get back to you within 24 hours. Alternatively you can give us a call on 0121 683 7863.

Feedback - We strive to provide our customers with excellent service. If you are not happy for any reason please contact us before leaving feedback and we will do our best to resolve the issue.