ABOUT BLUESTREAK CRYSTALS

BUY WITH CONFIDENCE, Bluestreak Crystals is a family run business based in the UK which specializes in the supply of genuine Swarovski Crystal elements and high-quality jewellery making components to retail and wholesale customers. We pride ourselves on our customer service and fast dispatch. If you have any questions or additional requirements our UK office is open 9am-5pm (Monday to Friday). Our company mission is to provide you with:

SWAROVSKI APPROVED SUPPLIER

Bluestreak Crystals is an Authorised Swarovski Retailer and we only sell 100% genuine Swarovski Crystals that have been supplied direct from Swarovski in Austria. We hold sufficient stock to offer immediate delivery on most items. For the less popular lines or colours, we can dispatch to you within 3-5 days of receiving your order. We are able to supply the entire range of Swarovski Crystals in all shapes, sizes and colours, so if you are unable to find something in our eBay shop, please contact us with your requirements.

SWAROVSKI CRYSTALS

Swarovski is the premium brand for the finest crystal embellishments since 1895. It is recognized for its innovative excellence and its collaborations with top-class designers and brands in the fashion, jewellery, accessories, interior design and lighting industries across the globe. Available in a myriad of colours, effects, shapes and sizes, crystals from Swarovski offer designers a fabulous palette of inspiration, and are produced according to the innovative, lead-free* Advanced Crystal standard.

THE BEST SHOPPING EXPERIENCE:

We strive to provide our customers with the best shopping experience and are continually improving the functionality of our eBay Shop to make shopping easier with us.

FAST DISPATCH & DELIVERY:

We hold significant stock levels of Swarovski Crystals and in most cases, can dispatch your order the same day. For any items that are out of stock, we get next day delivery from Swarovski in Austria to minimize any wait times.

OUTSTANDING CUSTOMER SERVICE:

We keep our customers informed at every stage of the order process, including order dispatch and any delays that may occur. We offer real-time customer service and can tell you the exact status of your order at any time. Our operational processes and systems have been designed for efficiency and to reduce any errors in order management and dispatch.

DELIVERY INFORMATION

We provide a fast dispatch service and will normally send out your order within one working day. If your order is placed before 12pm midday (UK time), it will be dispatched the same day.

COMBINED SHIPPING

We offer combined shipping across our entire range, which means you only pay one shipping charge no matter how many items you purchase from Bluestreak Crystals. This is providing you add all items to basket and checkout in one transaction. This is applicable to all world-wide destinations and for paid shipping options for the UK i.e. 1st Class and Special Delivery. Important Note: If you purchase items separately combined shipping will not be applied. If you decide to purchase items separately, we are unable to provide a refund for shipping charges.

UNITED KINGDOM:

• Economy Delivery (Royal Mail 2nd Class) is provided on all orders FREE of charge.
• Standard Delivery (Royal Mail 1st Class) is available at a cost of £0.99
• Standard Signed for Delivery (Royal Mail 1st Class Signed For) is available at a cost of £2.49
• Special Delivery (Royal Mail Special Delivery 1:00 pm) is available at a cost of £7.49

INTERNATIONAL (EU countries):

• Tracked International Delivery (Royal Mail Tracked & Signed), with an estimated delivery time frame of 2-5 working days and costs £6.99

INTERNATIONAL (United States & Canada):

• Tracked International Delivery (Royal Mail Tracked & Signed), with an estimated delivery time frame of 5-7 working days at a cost of £6.99

INTERNATIONAL (Rest of the world):

• Tracked International Delivery (Royal Mail Tracked & Signed), with an estimated delivery time frame of 5-10 working days at a cost of £8.99

If you have any questions, require some assistance or have any additional requirements our office is open Monday to Friday 9am-5pm (BST) and the Bluestreak Team are always happy to help. Please do not hesitate to get in touch. We can be contacted via the eBay messaging system by clicking here.