eBay

Listing Template 2018

Further Description

Castorene R40S & R50S racing oils are castor oil based blends incorporating synthetic lubricants and additives which enhance the castor oil’s naturally high film strength and resistance to seizure. This enhancement represents a significant advance in lubricants containing vegetable oil and minimises the risk of thickening or lacquer formation. These are not detergent grades and more frequent oil changes are required than with additive treated mineral oils. Castorene R40S & R50S must not be mixed with mineral oils.

Shipping

All items listed on eBay will state an estimated delivery time, upgrade options are available at checkout, should you require your order quicker.

Same Day Dispatch, Monday - Friday, Orders Placed over the weekend will be dispatched on the Monday.

We aim to despatch all orders received before 4PM GMT on the same working day however, you can order until 5PM GMT for orders that are delivered within mainland UK).

A select few items may have a longer lead time as they may be specially ordered from our manufacturers. This will show in the delivery time on eBay and also show when this item is likely to be dispatched – these items are not available for same day dispatch

WHO DO WE USE TO DELIVER YOUR ORDER?

If your order is over £20 it will be delivered by UPS or DPD. Our systems are fully integrated with both couriers which means that the second your parcel is despatched you will be sent an email containing your tracking details. This allows both you and us to track your parcel's every move from our door to yours! Please Note some smaller items may go via courier due to weight or other restrictions.

Small items and orders less are usually sent via Royal Mail however you will have the option to upgrade the delivery service if you wish. UPS, DPD and Royal Mail make daily collections from our warehouse in the UK.

Returns

WHAT IS YOUR RETURNS POLICY?

We want to give you a hassle-free way to return anything, either as a UK or an International customer. As long as it’s within 60 days of receiving your item you can return it for either a full refund or exchange. We require all items be returned in brand new condition, with ALL the original packaging and tags in place.

The parcel remains your responsibility until it arrives with us - remember to ask for proof of postage, so if your parcel goes missing in the mail, you’ll have proof you’ve sent it.

We want you to be totally satisfied with your order, so if for any reason it’s not suitable we are here to help.

HOW DO I RETURN AN ITEM(S)?

Please contact us to arrange a return and we will be more than happy to assist you in the best way to return the product(s). You will need to package the item securely and complete the returns form that's include with your order.

RETURNING A PARCEL FROM WITHIN THE UNITED KINGDOM WHEN AN ITEM IS FAULTY

If you item is faulty, you may qualify for a pre-paid label, please contact our customer service team before you return your item for the best way to proceed. When you don't qualify for a free returns service.

If you do not qualify for a free return you can simply send the item back to us via your preferred method, however we do recommend you use a traceable service so that you can track your items.