INTERNATIONAL Buyers: Any IMPORT CUSTOM DUTIES AND TAXES CHARGED, are the sole responsibility of the buyer.

We accept secure payments by: PayPal | Visa Card | MasterCard | Bank Deposit

Dispatch Timeframe: We ship within one business working day to your eBay address.

Please refer to www.auspost.com.au for further information.

AUSTRALIA

Standard Mail - Delivered direct to your letter box within 6 working days depending on location.

Registered Mail - Delivered direct to your door within 10 working days requiring identification and signature.

Express Post - Next day delivery provided your postcode is included in the Australian Express Postal Network. If you are located outside of this area, delivery will occur as soon as possible.

INTERNATIONAL

BE AWARE - Import Custom Duty, VAT or any associated TAX CHARGES are the sole responsibility of the BUYER.

Postage Quote - Please contact us via the eBay messaging system.

Standard Mail - Delivered to your letter box within 7-20 working days depending on your location.

Registered Mail - Delivered direct to your door requiring identification and signature. Delivery will vary from country to country and may take up to 20 working days to arrive.

MONEY BACK GUARANTEE

In the unlikely event that you are not 100% absolutely thrilled and delighted with your purchase we will provide you a full refund within 30 days from the date of purchase.

RETURN POSTAGE

The buyer is responsible for return postage payment and provided the returned item has not been tampered with, a full 100% refund will apply.

FAULTY ITEMS

Should you find the product faulty, please contact us immediately in the first instance and provide an image of the faulty item. We offer a no charge free replacement provided the item is in stock. If the item is not available, we will refund your money in full.

EARRINGS

In accordance with Australian Law unfortunately earrings cannot be returned due to health and hygiene concerns, unless faulty.

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CHARMS

All Exclusive Jewellery Collection (EJC) Charms will fit Pandora Style Bracelets and may be either threaded or unthreaded.

STERLING SILVER BRACELETS

Sterling Silver snake style bracelets will extend slightly in length over time. This is due to the amount of time worn, how heavy and how many charms are on the bracelet itself. As a guide we recommend adding 3cm to your wrist measurement to determine your correct bracelet size.

LEATHER BRACELETS

These bracelets are minimalist in style and we recommend wearing a maximum of 9 charms. As with all leather products you can expect a little softening and malleability through everyday wear, therefore choosing a bracelet slightly smaller is best.

HOW TO OPEN AND CLOSE CLASPS

The threaded end will easily fit into the tiny round slot in the barrel snuggly. Once in the slot gently but firmly apply a small amount of pressure to close the clasp shut. If it is difficult to close, stop and check it has been inserted correctly as further closure could cause damage. You will definitely hear a ‘snap’ noise when the clasp has been closed correctly. To open the bracelet, apply a finger nail into the joined barrel sections and gently but firmly push down, this will release the clasp open.

RING SIZING CHART

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