We have engaged in E-commerce market in Shenzhen for more than 6
years, winning great reputation and respect from our peers and customers since
we constantly hold the conviction: Customer is God ,service comes first! We are
transnational corporations, only strive for 5 star positive feedback and will
try our best to offer the best service to our buyer. Please email us before
leaving negative feedback or open any dispute and please give us 2 business
days to resolve the complaint to your satisfaction.
We accept PayPal only. After you have won the auction, an email will
be sent to your eBay registered email address. If you are paying through
Paypal using eCheck, note that your item can be shipped only after eCheck
has cleared. All payments are expected within 7 days after the last
winning auction is closed. A non-payment dispute will be opened if full
payment is not received. We only ship the item to your Paypal address for
fast and accurate shipment. If you want to change the address please add a
note when you make the payment.
1.Our shipping rates include the cost of shipping, handling, packaging
and related manpower costs. We are not responsible for undeliverable
address. We reserve the right to charge the shipping fee again for
returned items due to wrong address supplied by buyer. Any non-received items
caused by invalid address registered on PayPal are not in our full refund
or replacement policy. Items are generally shipped out within 2business day
after your payment has been cleared (Sat. & Sun. & Public holiday
excluded.).
2.We
are not responsible for the customs Duty caused by the products.Please
make sure of your customs clearance before your purchase.
We fully guarantee our items. All items are in brand new condition
unless specified otherwise elsewhere in the description. All returns -
defective or otherwise - have to be preauthorized. Please contact us to
get an authorization and returning address before sending the item back. In
all cases, buyers pay shipping fees at their own cost to return products
for exchange or refund. We will be responsible for the postage of replacements.Replacement will be made upon receipt of the returned item.
If there's any
problem, please do not hesitate to contact us by ebay message, we will
reply you within 1 business day. (not include Public holiday)Work Hours:
Monday to Friday (09:00-18:00 GMT+8, HongKong time,18:00-03:00 Ebay time) If
you don't get response within 48 hours please check your eBay email or My
Messages in case your email provider has an overly-aggressive spam filter
blocking eBay or my emails. Please add us in your contact and email us
again.