Shipping Details
The orders will be dispatched via RoyalMail, Yodel, DX or Hermes.Majority of the items will be sent on the same day and if the order has beenplaced before 1pm through either DX or Yodel, deliveries must be signed.
To ensure the security of your purchase, items will only be delivered toyour registered PayPal address.
RoyalMail only tend to deliver your item once.
If the item is bigger than the letter box, RoyalMail leave a collectioncard for you and if no one is available at the premises the items are held fora maximum 18 working days beforebeing returned back to us. If you wish to get your item delivered back to you,delivery charges have to be considered. However, if you do not wish to keep theitems a refund is available after deducting our delivery charges.
Other couriers try to deliver the item twice and if thedelivery has not been reached successfully to the customer, the item getsdelivered back to us and once again delivery charges haveto be made by the customer.
ROYALMAIL DELIVERY CHARGES: £3.99.
ALL COURIER CHARGES: £5.99.
Due to couriersrestrictions we can only dispatch items up to 30kg. If you order an itemoutside of these parameters and are located within any of the below postallocations, unfortunately your order shall be cancelled and refunded.
If you have any questionsregarding delivery information, please do not hesitate to contact us throughemail or embay message system.
Thank you.
We strive to deliver someproducts for next day delivery if the order was placed before 12pm. Some orderswill be delivered within 2-3 working days (Mon-Fri from 10am – 3pm) once thepayment has been received.
We use the best couriersavailable to us in order to ensure that your product are received on time andin good conditions.
Please ensure that someoneis available at premises for the signed items.
Return Policy
Please notify us within 7days from the delivery date of your time.
We ask item to be returnedback in original and resalable condition otherwise returns may be refused.
Postage will not be refundedand buyer is responsible for all cost incurred.
Change of address once anorder has been dispatched with the courier =£5.99.
Item returned by courier due to a non-delivery(customer not at home).
ROYALMAILDELIVERY CHARGES: £3.99.
ALL COURIERCHARGES: £5.99.
In the event that an item is returned by the courier as a non-deliveryand the goods are still required the above charges shall be levied plus theassociated administration & reshipping costs.
Payment
Terms & Conditions
FEEDBACK / CONTACT US
We will leave positive feedback once receiving your payment, if you are satisfiedwith the product you received, please leave us a positive feedback and 5 scores of DSR.
If you are not satisfied with our items or service, please don’t hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.
Your Satisfaction is our highest priority. Pls contact us if you have any questions, we will try our best to serve for you.
PLEASE REMEMBER LEAVING NEGATIVE FEEDBACK DOES NOT SOLVE YOUR ISSUE.
CONTACT US
THE EASIEST WAY TO CONTACT US IS VIATHE EBAY MESSAGE SYSTEMVIA THIS METHODWE ENDEAVOUR TO RESPOND TO YOUR QUERYWITHIN THREE HOURS DURING OUR WORKING HOURS*.