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| PAYMENT | We provide a variety of payment options.
(Paypal, Gpay, VISA, MASTER, AMEX, DISCOVER)
If we were not received your payment within 3 Days, we will cancel your order. |
| SHIPPING | After your order, We will upload your tracking number in your purchased record in Ebay within 1-2business days.
(South Korea Holiday and weekend is off)
Your delivery address cannot be changed after payment has been made.
- For safety and fast delivery, Your address and Telephone number are required.
- For Shipping address should be the same as that of the Paypal.
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| CUSTOMS | 1. Custom Tax
According to Ebay Policy, Custom tax/ Duty/VAT are under Buyer’s responsibility.
If your local customs charge for the customs tax/ Duty /VAT/ Brokerage Fees/ Handling Fees,
The buyer will have to pay for it.
So before purchasing, please check the tax rate with your local custom .
We also try my best to reduce the tax or duty according to your request.
Due to the custom tax or duty, if you reject the package, We will charge for the shipping cost and 5% (of total price) handling fee
2. In Holding in your local custom
If your parcel is held in your local custom, you will have to contact your local custom and post office.
If you need the document to clear the customs, please contact me that I will provide any documents after checking with my courier.
If the parcel returned due to refusal to pay import tax or unsuccessful delivery (e.g. insufficient address information, no such receiver, etc),
I will charge for all Shipping cost and 5% of total price. |
RETURN POLICY | Any issue to return, You can return it to me within 14 days receipt of your item ,
Before returning, please contact us immediately via ebay message
so that Our customer service team will gladly contact you for further arrangement upon your request.
Here is the steps for return, Refund is applicable according to below condition 1,2
1. In case of below conditions,
In refunding, initial shipping cost will be deducted.
1) ALL accessories must be unused; ALL accessory packages must be unopened.
2) ALL items must be intact and undamaged (except for defects in manufacturing).
3) Items must be in good conditions with all original accessories, manuals, and packing materials.
2. In case of below conditions,
In refunding, an restocking and admin fee of the item price plus initial shipping cost will be deducted
1) Some accessories were used; ALL accessories in the package were be opened.
2) Some items were damaged (except for defects in manufacturing).
-Any missing parts or damaged items will result in rejection on the return.
In case of any defectives found, only defects in manufacturing are accepted as the reason of return.
-As soon as We receive the return product, Refund will be done.
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| CONTACT | You can contact me anytime whenever you want
But for fast reply within 1~2 hours, 9 A.M ~ 6 P.M (Korea local time) is available.
For other time, We will reply to you within 24hours.
Besides, if you leave your available time and your skype account, We will contact you on the skype.
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