- Any orders placed after the 3rd December for large and bulky item may not be delivered before the xmas closure, deliveries will be booked for soon after Monday 11th January 2021.
- Any orders placed after Monday 21st December for smaller items may not be sent before the xmas closure, deliveries will be booked for soon after Monday 11th January 2021
Delivery, Shipping and Collection information:
We have 7 depots throughout Australia, your item will be shipped from the closest depot to your shipping address, unless the item needs to be sent from another depot due to stock issues.
Most of our items can be collected from any of the below locations:
Brisbane (Virginia)
Gold Coast (Molendinar)
Melbourne (Derrimut or Dandenong South)
Adelaide (Kilburn)
Newcastle (Cardiff)
Perth (Jandakot)
Any large or bulky items like shower screens, glass pool fencing, gates or fencing can be delivered to most metro areas, please check maps for local delivery zones, if your address falls outside these local delivery zones we can quote to freight the item to the nearest freight depot to you.
We generally accept change of mind returns (see item description / return policy) up to 30 days, however, any custom made items cannot be returned. Due to having 7 locations nationwide please wait for a return authority reference and address before you return the item. Any return shipping costs will not be refunded and the item will be inspected on arrival to us. The item will need to be unopened, and in perfect condition otherwise we cannot issue a refund.
Delivering High Quality Glass Related Products
At Glass House AU, we are dedicated in providing you with the finest quality glass products including shower screens, pool fencing, glass heaters, glass shelves, bathroom fittings, fencing, screening and more.
We deliver complete shower screen and fence systems all over Australia and only use the highest quality products on the market.
Collection is possible for most of our items, please just message us to say which depot you would like to collect from, the order will need to be placed online, a collection reference and address will be sent to you, we then arrange collection for you 1 - 2 business days after receiving your order.
To contact our Customer Service Team, simply click Send Message and our Customer Service team will be happy to assist.
Our industry shuts down for a 3 - 4 week period over the Christmas holidays for a well earned break. Due to this, please see last order dates for receiving your goods before the holiday closure.
Large and Bulky items like glass pool fencing, fencing, shower screens and any items which need to be "locally delivered" will need to be ordered before 17th November.
Any smaller items which can be couriered to you like brackets, clamps, hinges and spigots will need to be ordered before Friday 16th December.