Customer Support
Message US
New from Coleman is the All Terrain Series. This series is made from Puncture Guard bonded fabric which is more durable and soft to touch. With 47% more puncture-resistant, 25% more stretch-resistant and 30% lighter than a standard Coleman airbed of the same size! With stronger material the Coleman All Terrian Mattress will support more weight and are equipped with the Airtight system which is factory tested to be leak-free.
Size: 185 x 96 x 20cm
Packed Size: 33 x 28 x 7cm
Weight: 2kg
Properties: Puncture Guard Laminate
Materials: Brushed Polyester / Laminated PVC
Weight Rating: Up to 300kg
One Year Manufacturer Warranty
Change of Mind Returns
If you change your mind on an item purchased, you can receive a full refund less the shipping costs you paid to get the product to you. Goods must be returned in original unopened condition, with proof of purchase, within 30 days of the purchase date. You, as the buyer are responsible for the return freight cost. We suggest sending back via a trackable method. Contact us via Ebay messages to arrange the return and for us to issue you a return number ( to speed up processing).
Warranty Claims
All warranty claims must be directed to our Customer Service team by sending a message to us through eBay
In order to make a claim, you must provide our service centre with the following:
·Details of the defect or damage in relation to which you are making a claim under the warranty;
·Photographic or video evidence of the defect or damage, where applicable or whichever we think is necessary to assess the problem.
·Your ebay order number, to ensure speedy processing.
·Where goods are damaged in transit, details and images of the damaged shipment.
You must provide photographic evidence of the damage before receiving a repair, replacement or refund.
Our customer service team will provide you with instructions as to how the goods may be returned to us at our expense.
Please note:- Items returned under a "warranty claim" that are deemed in perfect working order, will have a 20% restocking fee applied before any refund is processed. Please do not confuse a "change of mind" with a warranty claim.
Please ensure that your email address is current as this is where your order notifications, invoices and shipping information will be sent.
Business hours:
8:30am – 5:00pm Sydney time
Monday to Friday (closed public holidays)
Email: via eBay Messages
During business hours we aim to respond within a few hours.
If you send us a message late in the day, after hours, over the weekend, or on a public holiday, we will reply as soon as we can on the next business day.
Tentworld has been trading since 1968 supplying Australians with great value camping equipment and hiking gear along with quality service.
Copyright © 2024 Tentworld.
