Panasonic
EW-CRA38 Air Massager Leg Refresh
100V Japan Domestic Version
New
The
power supply of this item is AC100V.
You may have to prepare a transformer in
advance to use it in your country.
Or you can use AA batteries.
Please refer to the following specification
for more product information.
Description Whenever you
like, in a favorite place. Refresh your
legs more freely.
Features Human
hand air bag
Promote blood circulation by ankle - calves even
to the calves.
New development! Human hand air bag. Air pump with silencer
Easy · Refresh easily.
New development! Air pump with silencer. Three massage courses
Three massage courses equipped with professional
learning.
* Inside fabric that comes into contact with the
skin * Test facility: (one good) Boken quality
evaluation organization * Test method: bacterial
fluid absorption method (JIS L 1902)
● Antibacterial method: Immersed inorganic
antibacterial ingredient (silver type) in fabric
● Test results: antibacterial activity value of
2.5 or more (antibacterial effect is 2.0 or more)
● Number of times when using AA batteries: ●
Rechargeable Ni-MH
battery (HR 6): Approx 10 times (fully charged
with Panasonic Enel Standard Model or Rechargeable
Evolter Standard Model, once per day <Room
temperature 25 ° C>>) ●
Alkaline dry
battery: The number of times of use becomes
extremely small (around 3 times) ●
Manganese dry
battery: The battery will run out soon
Specifications
●
Power source used: AC adapter (included): Power
supply AC 100V 50-60 Hz,
AA batteries (sold separately): 2 each DC 2.4-3.0V
(Total of four are used)
● Rated power consumption (when the AC adapter is
used): 9W
● Air pressure: weak: about 24kPa, medium: about
40 kPa, strong: about 51kPa (there are slight
differences depending on course and part)
● Treatment place: 5 places (foot sole, heel,
ankle, shin, calf)
● Automatic course: 3 courses (Quick 5 minutes ·
Momi hampo · Foot)
● Timer: Quick 5 minutes: about 5 minutes
Momotaku, foot: about 10 minutes
● Dimensions: width of about 57.5 × depth of about
4.5 × height of about 37 cm
● Weight: Approximately 1300 g (excluding AC
adapter, shin pads)
● Available size: around the calf: about 27 ~ 48cm
Foot size: about 20 ~ 28cm
● Accessory: pad for shins
● Package dimensions: width 19.8 × depth 9.3 ×
height 36 cm
● Producing countries: People's Republic of China
● Medical device certification number:
230AHBZX00010000
Payment
and Shipping
We
accept payment only through Paypal.
We ship the item worldwide.
We
ship within 1-2 business days after
payment is confirmed.
We ship the item via EMS or FedEx.
Insurance will be included into the
Shipping and Handling fee.
A tracking number will be provided after
the item has been dispatched.
It usually takes 3-5 business days to ship
to the USA. Delivery time varies by
destination and by factors such as
weather, custom clearance condition etc.
Please contact the respective post
services for more information.
We only ship to your PayPal and Ebay
account's registered
address.Please make sure that
your shipping address is up to date on
your PayPal account before placing the
order.
If your region couldn't show shipping
rate, please contact us for shipping cost
and details.
*When using
EMS(Japan Post), if the item comes with
a battery, the battery has to be
inserted into the body for Japan post
policy. We will insert the battery into
the body before shipping.
Import
Duties/Customs fee
Import duties, taxes fees
are not included in the item price or
shipping cost. These charges are the
buyer's responsibility.
These charges are normally collected by
the delivering freight (shipping)
company or when you pick up the item -
do not confuse them with additional
shipping charges.
Please contact your country's customs
office, local Post Office or FedEx
for the information on additional costs
prior to purchase.
If you want your item to be shipped
within Japan domestically, consumption
tax (8%) fee will be added to the item
price.
*We have to declare
the actual price and details in the
invoice for our company's policy.
We are sorry that we could not declare
lower price in the invoice or mark the
package as a gift or used item.
Return
Policy
Generally,
we
accept
return for exchange or refund within
14 days since the
items arrived to your door.
For a full refund, all returned items must
be unused, unopened
and undamaged in the same brand new
condition as it was delivered to you.
If the item does not under the `brand new`
condition, we will not be able to make a
full refund.
After checking the item and estimating its
condition, we will decide the percentage
of the refund (80%, 50%, etc). All
packaging, manuals, warranty cards, box
and accessories must be sent back with the
item.
Please make sure to write "Return Item" on
the dispatch slip paper when sending back
the item to us.
The item must be sent back via EMS(USPS)
or any carrier that provides tracking
number..
The buyer is responsible for the items
till we receive them.
Please contact us before shipping back the
package.
The responsibility of return shipping cost
depends on the case.
We deal with return and refund case by
case.
Simply, we divide the cases by 2
categories.
Manufacturer Defect
Non-Manufacturer
Defect
Return shipping
cost responsibility
on seller
on buyer
Refund amount
full refund
or
exchange
decided by seller
after assessing the item condition
Warranty
How warranty works?
If you have any warranty problems, we
will assist you.
Generally, the warranty is a one year
standard warranty and it is valid in
Japan only.
Item repairs are
carried out by the manufacturers here
in Japan. If your item has a
problem, you have to ship your item
together with the warranty card back
to us. The item must be sent
back via EMS(USPS) or any carrier that
provides tracking number. The manufacturer will
decide if the problem is covered by
the warranty. If the problem is not
covered by the warranty, extra
repairing fee will be charged. The shipping cost and
extra repair fees are the buyer's
responsibility. Warranty cases
usually take around 14 business days
to be processed in Japan. If it is
going to take longer we will contact
you. Warranty scope
Only items that
have manufacture defects may be
covered by the warranty. Items that have been
damaged from actions such as drops,
self repair, non maintenance damage,
water damage, damage caused by misuse
are out of free repair scope.
FAQ
1)
Can
you
lower the value in the invoice or mark it
as a gift?
We cannot undervalue the products or mark
them as gift/used item, as it is
prohibited by the law. Please understand.
2) What “Japan model”
means?
It means Japan domestic market model.
3) Can you send me an
English manual?
English manual can be found and downloaded
online.
If you can not find English manual, please
let us know.
We will assist you.
4) Can you check the
item/change settings before shipping?
We cannot do so in order to keep brand new
condition. If you have problems
with changing the settings, please let
us know.
We will assist you.
5) Is the item genuine
and brand new?
All our products are genuine and brand
new in original boxes. We do not sell
fake/used items.
6) Is the box factory
sealed?
There are items that come sealed by
manufacturers. There are also items come
unsealed. No matter if the product comes
sealed or unsealed, it is brand new and
unopened.
7) What about import
taxes in my country?
Unfortunately we cannot check import tax
information of your country from Japan.
Please check with your local customs
office or contact the post office for
more information.
8) Can you ship via
standard registered mail/DHL/etc?
We ship via EMS or FedEx only.
9) Can you ship
to a different address?
We can only send
to your registered address of Ebay and
Paypal. Please keep your shipping
address up to date on your PayPal
account before placing the order.
About us
Premium
Japan
is
a professional trading company in
electronic business.We have a retail shop
in Akihabara, Japan, selling various
electronics and Electrical Appliances both
domestically and internationally over the
internet.
We are dedicated to provide you with high
quality items and unmatched service.
We promise our customers that our items
are 100% authentic, official products.
We always handle your products very
carefully. We never send you poorly-packed
products.
You will certainly receive your product in
perfect condition.
Premium Japan Customer Support: Monday to
Sunday, 10am - 8pm (Japanese Standard
Time)
Please keep in mind that we do not work
during New Year holidays in Japan.
If you have any questions please feel free
to contact us. Your satisfaction is
important to us.
If there are any items you are looking
for, please let us know. We will do our
best to make sure you are happy with your
order!