Payment

We accept:

• Credit Card
• Paypal
• Cash upon Pickup
• Bank Cheque / Money Order

We can combine postage for multiple purchases.

Shipping

Local Pickup

We welcome you to visit our showroom at 13 Hercules Street, Tullamarine to collect your purchase at no cost if you wish. Please let us know when you will be collecting so we can assure the item is at the front of our warehouse and available for collection. It's a great opportunity to see our vast range of items; we love to meet our customers!

Furniture, Paintings and Bulky items

Simply contact us with your items of interest and delivery suburb and postcode and we will source some freight quotes for you.

Due to the demand of sending our items Australia Wide, we have created some strong relationships with a range of logistics providers. We will happily quote, book and co-ordinate the collection on your behalf providing you are happy with the quote provided.

Bali Abundance strives to make your transaction as easy as possible; we do not make a profit or receive commission by offering this service. .

Australian Deliveries - Non fragile small items under 20kgs

We can deliver Australia Wide to your door or PO Box with track & trace capabilities. Your tracking number will be provided when the item has been dispatched. If you require a faster delivery service please look up our website to make contact with us, or send a message via eBay.

International Deliveries - Non Fragile small items under 20kgs

Bali Abundance use Australia Post to courier our items internationally.

Mirrors

We have a mirror packing service using custom Mirror boxes, bubble wrap and other packaging items at a cost of $30.00. This is a packaging cost only and does not include freight. Freight can be arranged by customers at your own risk.

Crating - Basin's, Pots, Statues

If you would like to arrange transport of these item to a rural or interstate location, we have found that a custom crate and ordinary transport provider may be a cheaper option than a removalist. For a Fee of $25.00 we will bubble wrap and build a custom timber open crate.

Please contact us with your suburb and postcode if you would like a courier quote. You are transporting this item at your own risk; we will do everything possible to secure the item within a crate to withstand transit.

Returns

Returns and Refunds Policy

What make our products unique to the market are the materials and craft of recycled or aged wood. We do not provide refunds for any reasonable detrition, discolouration or natural defects in the items purchased as this is what creates character. Majority of our furniture is made from Tropical Hardwood species; some minor cracking for the dry climate in Australia is expected over time.

Online Returns

If you wish to return any item(s) you have purchased, you can either return the item(s) via post to the address below or in person to our Tullamarine (Vic) store within 7 days from the date of delivery. Return postage costs will be at your expense, unless the item(s) returned is faulty or not as ordered. In this instance, postage will be reimbursed by Bali Abundance after we have been notified of the fault and the items are retuned. Please note, we will not reimburse international or express services. In some instances we may request photos or documentation to be sent through prior to the return of your item. Please contact our friendly staff if your wish to return an item.

We encourage you to return your parcel via traceable postal services as all returned parcels remain the responsibility of the purchaser until received by Bali Abundance. A refund or exchange will not be provided until the goods are received at the address below.

Items on 'Sale' will not be exchanged for a change of mind. Credit notes cannot be exchanged or refunded and will expire 3 months from the purchase date. There are no refunds on 'SECOND' items.

If you change your mind on a purchase, we will exchange your item or provide a credit voucher. You must return the item within 7 days (inclusive) from the date you received the goods or placed a deposit to purchase goods. If you item was purchased through an online auction site such as eBay - the eBay seller fees that Bali Abundance occurred will be deducted from the Exchange or credit note amount.

Online Returns Address

Please send all returns to:
Bali Abundance
PO BOX 793
Moonee Ponds
VICTORIA 3039
AUSTRALIA

About Us

Bali Abundance was founded by Annette Moseley in 2006 shortly following a family holiday to the popular Australian tourist destination Bali. It had been 20 years since Annette had travelled to Indonesia, yet the love for the country and its people was stronger than ever. Annette saw the opportunity to combine her love and passion for Bali into a business opportunity in Australia and so the hard work began.

Bali Abundance has had an online presence selling through eBay from the beginning and also direct from our warehouse and the new online Bali Abundance Website. The online store is now complimented by a 500sqm Warehouse in Hercules Street, Tullamarine, Victoria. In 2017 we have received over 6000 reviews through eBay with above 99% average on positive feedback!

We specialise in importing a combination of antiques, reproductions as well as modern and retro designs in Furniture, Garden, Bathroom and Bedroom pieces plus many more. We work with our customers to bring in custom made pieces to suit their specific needs as well as stock a large range within our warehouse/showroom for the public to shop from. Container loads arrive throughout the year keeping our range fresh and up to date with the change in trends.

We hope to see you soon.

Bali Abundance
13 Hercules St, Tullamarine Vic 3043