Genuine Pedal Shaft For Yamaha ZUMA 100 / ZUMA 50 / BWS 100 / BWS 50

Shipping Policy:

1. We provide worldwide shipping from Taiwan or USA Warehouse by trustworthy shipping companies such as DHL, TNT, EMS, FedEx, Toll, etc. We only ship our products to Registered PayPal Address. Package handling will take within 1-3 working days after confirming payment. Please double check your payment amount and shipping information before checking out the order to make sure everything is correct. We will not accept any change to your order after payment has been made and we will not accept request of shipping to unregistered PayPal Address.

2. All our products are FREE SHIPPING to USA, Australia, Canada and Asian countries. Other countries can be shipped in additional costs. We currently have two distribution channels, Taiwan and USA.

3. Custom Clearance Note:

a. The price stated is excluding import duties, taxes, shipping charges and any other charges. All the charges should be borne by the customers.

b. We are not sure how each country’s custom clearance process is going. Please check with your country’s custom office in your country.

4. Please make sure that your shipping address is corresponding with your PayPal Registered Address before making the payment.

5. Order placed on weekend or national holiday will be processed on the following working days. We will send the tracking number to the customers as prompt as possible after the shipment.

6. For shipping from Taiwan warehouse, we would decide which carrier is more appropriate to be used. It will take around 2-5 working days. For some case, it might take longer days of delivery depend on the destination country and dimension of item.

7. For shipping from USA warehouse, we will your item using UPS Sure post or UPS Ground Service. It takes around 1 - 5 days of shipping day. (PO Box address is not acceptable)

8. For combine shipping of several order, please contact us for further information. We offer special discounts for combine shipping.

9. All goods will be packed in good condition. If your item is out of stock, we will contact you via eBay to inform you and discuss a further solution.

Refund Policy:

1. We will approve refund request only if item has a defect before the customer use the products or the products don’t fit properly.

2. Please check the products of your order when you receive the products and reject the package if the products have been damaged. Inform us immediately when you experience this situation.

3. We provide refund if the products don’t fit properly, please inform us within 3 days after you receive the products and describe the detailed problem and also send us the pictures for confirmation.

4. If you are not completely satisfied with your purchase or buy in wrong size. If you are not installed the item yet and the item is complete without defective, you can return complete package and exchange goods in same value or get 70% refund. In this case, we are not responsible for return shipping cost. Please advise the color, if required.

5. Please contact us as soon as possible if you find a problem with our products. Our customer service will assist you to solve the problem.

Payment Term:

We Accept Payment by PayPal. Payment should be done as soon as possible after checking out the order.

Feed Back:

If you are not satisfied with your purchase, please contact us and we can solve this problem together. We try to make sure that all customer will satisfy 100% with our products.

Business Hour:

Monday to Friday: 09:00 am to 06:00 pm Taiwan Time.