Once you receive the order, please setup/install the item as per instruction from the manufacturer. If you encounter any problem during the item's setup/installation, feel free to contact us via Whatsapp so that we can help you narrow down the cause of the issue via live chat.
As per ebay policy, the information within the listing description will be used as the ONLY reference for the actual item.
Therefore buyers are obilgated to read the listing thoroughly before placing the order.
And due to the limiation of our resource, we may ignore the enquiries which answer(s) can be found in the description.
This lisitng is for RBS50(satellite router) ONLY. Please do NOT bid on the item if you need a whole Orbi system.
From the basement to the backyard, this Orbi Whole Home WiFi System (RBK50) covers up to 465 square metres with high performance AC3000 WiFi. First with innovative Tri-band WiFi, Orbi helps deliver the fastest available Internet speeds even as more devices connect. This Orbi WiFi System comes with an Orbi WiFi Router and Satellite and replaces your home router and extenders. It also easily works with existing Service Provider equipment so you will enjoy better WiFi everywhere. Connect more wired devices using the 4 Ethernet ports on the Orbi Satellite.
Model: Orbi RBK50/RBK53/RBR50/RBS50
CPU: Qualcomm IPQ4019 (716 MHz, 4 cores)
Memory: 32MB+4GB Flash / 512MB RAM
Wireless Speed: 2.4GHz: 400Mbps / 5GHz: 867Mbps
Dedicated Backhaul : 4X4 (1.7Gbps)
Ports: 3*Gigabit LAN + 1*Gigabit WAN/LAN for RBR50
4*LANfor RBS50
External Port: USB 2.0*1
For full specs please visit the manufacturer's website
Router(quantity based on the option)
Satellite(quantity based on the option)
This product is from non-retail channel, therefore it is packed in a generic plain box and it DOES NOT contain standard non-essential accessories(which is available in the retail version) such as colorful retail box, paper manual, CD, warranty card etc.
We accept all the payment options supported by eBay such as Credit Card, Paypal, Afterpay, Googlepay etc. Bank transfer is also available(please leave your eBay ID as reference). Payment must be cleared within 48H or the stock availability will not be guaranteed and the unpaid transaction will be cancelled.
**Please be advised that once the payment is made, the order will be processed by the dispatch system automatically. Regardless the transaction amount, if you wish your order to be cancelled after this stage, there will be a $3 cancellation fee which involves a non-refundable charge from eBay and some relevant labor cost(as our staff will need to manually locate your order and take it out of the dispatch queue/restock the product/issue refund/apply credit from the courier company etc.). And there is NO guarantee that the cancellation will be 100% successful (because it can be too late to do so). So please read the description thoroughly and click the "buy it now" button with caution.
Generally all orders which are placed and paid by 9AM will be dispatched within 4 business days(exlcuding weekends and public holidays in VIC). Standard domestic shipping includes various Auspost service, Aramex, and Courier Please etc. based on specific scenarios. Auspost Express service is also available(extra cost will apply). International deliveries for certain product to certain countries can be arranged by request. Pickup can be arranged when the total price of the order is over $200 but there will be no postage discount. For more information please contact us via eBay Messages.
Please make sure that your postal address is up to date, otherwise $3 will be charged when the postal address needs to be updated manually. Plus the update for the postal address will not be 100% successful (because it can be too late to do so). In addition, please also make sure that information such as "PO BOX", "parcel collect" or "parcel locker" is clearly specified in the first line of the "street address" so that the dispatch system will assign the correct courier service for your order.
**In some rare scenarios, buyers may receive "underpaid notification" from their local post office, in which case please go to the post office and pay the "underpaid" amount first and we will cover the amount based on the receipt provided.
The item is covered with 2 year in-store-warranty, which will start counting from the day of purchase. Once the item is CONFIRMED faulty during its warranty period, please contact us first for return instructions and make sure that the item is still in warranty-covered condition(defined by the manufacturer). For more information, please read the "Return" section.
Almost all of our products is designed to work "with" other devices/systems. Therefore when the item cannot perform as per manufacturer's specification. Please conduct sufficient troubleshooting(such as substitution/exclusion method) and only start your return claim after you have narrowed down that the cause of the problem is within the product itself among all the variables. Please also log important information on the record such as the item's unique identifier(serial number, MAC address etc.) in case of a dispute and record the problematic scenario into video, screenshot, screen recording files etc. if applicable.
We can arrange repair / repalcement / trade in for items which are out of warranty at a reasonable cost/price. This service will be on a case by case basis and can only be applied on products which were initially sold from this store.
Any irresponsible feedback(such as claiming that the item is "clearly not as described" while showing no intention of returning it) will automatically lead to the termination of the item's warranty service.
FREE return labels will be provided for all DOA cases within 30 days of purchase and full refund will also be issued afterwards. If you need a replacement instead, please do not file the return request and contact us directly so that we can arrange the exchange for you.
In certain scenarios when buyers are required to pay the return postage, please only use the courier services from Auspost(e.g. eparcel) in such scenario. Please do not purchase the return label from "ParcelPoint" because our return address(a PO BOX) is NOT within their delivery coverage.
After 30 days of purchase, refunds will only be made if a replacement is not available or the replacement also becomes dysfunctional.
Regardless the return reason, item(s) must be returned SECURELY in their original condition including all original accessories and packaging or a penalty fee (up to 50% of the original price) will be charged. Faulty items(especially for hard disk drives) should also be sent back with sufficient protection so as to avoid any physical damage, which may void their warranty status.
An inspection fee/labor cost (up to 20% of the original price) will be charged if a "faulty" item is proven to be fully functional/as per description after the inspection, and the buyer will be responsible for all the relevant postage cost.
**For storage products(HDD/SSD) only:
Unless the item is listed in a Brand New condition, it may contain a pre-installed OS(if it was taken out from a new laptop/PC/server). It may also have some small trace of read/write data usage, powered on times/hours due to testing/verification/demonstration purposes.
**For network products(routers) only:
Unless the item is listed in a Brand New condition, its firmware may be upgraded to a non-official version(e.g. Koolshare Merlin, tomato) by the OEM suppliers/the store owner for testing/verification/demonstration purposes. Unlike the retail products which are covered by strict manufacturer's warranty criteria, any change of the firmware made by the buyer WILL NOT void our in-store-warranty status as long as the CFE / Bootloader remains intact.
ALL of our products are provided and backed by domestic/international non-retail suppliers who have been supporting our business for years. We can guarantee that our in-store-warranty is as carefree as RMA claims for retail products, with quicker responding time and shorter waiting period. Yet, the nature of these products means that there will NOT be any technical / warranty support from the manufacturer. Therefore if you need any type of after-sales service / tech support for your purchased item, please contact us directly(live chat via Whatsapp is available).
Most of our non-retail product was listed in "opened, never used" item condition because: due to the nature of our off-market distribution channel, the component(s) and part(s) of these products were shipped to us separately and they were individually repacked afterwards. As a result, products from the same batch may contain accessories with different colour, shape, type etc. And there may be small cosmetic defects such as noticeable scratches, marks etc appear on the item/accessories due to their previous packaging, transporting and storage conditions. In addition, any detail in the photos regarding "external/internal design" or "product and manufacturing information" may be different from the actual product from the current batch as the manufacturer may update the item specs(including changing the country/region of its factory) WITHOUT prior notification. The specs/manufacturer label which contains information such as the serial number/MAC address may also be totally or partially removed in accordance with the distribution agreement. Therefore, ALL detail displayed in the photos is FOR GUIDANCE ONLY and should NOT be considered as a solid reference for the actual product. If you require the stock with specific detail, please contact us to check availability first.
As per eBay's listing policy, the description/photo(s) in the listing is mainly about the item’s physical condition. All the information regarding the item’s physical and performance specs, if any, is quoted from the manufacturer and such information may NOT be up to date. Therefore buyers should NOT take for granted that these item parameter(s) can be achieved in any given hypothetical/real scenarios. We will NOT provide the information in detail and up to date regarding functionality(e.g. this item can/cannot achieve a specific task) and compatibility(e.g. this item can/cannot work with a specific device) in case such information is not available from the official source. Therefore buyers are required to get official confirmation from either “the manufacturer of this item” or “the manufacturer of the device which they intend to use with this item”(when applicable) when they intend to achieve something which is NOT specified in the listing.
Some products(from overseas) may contain power plug with a different socket type and different electrical standard. We recommend buyers purchase certified universal power board(s)/adapter(s) which comply with Australian Electrical Standards so that they can use our overseas products with maximum safety. And as a convenient courtesy, the generic travel adapter(s) will be included in the content list as a non-standard component(s) FOR FREE. Note that our generic travel adapters are offered only as a TEMPORARY SOLUTION to achieve our products’ functionality, NOT FOR DAILY USE. We take NO responsibility for any type of damage/loss caused by the adapter.
Once you receive the order, please setup/install the item as per instruction from the manufacturer. If you encounter any problem during the item's setup/installation, feel free to contact us via Whatsapp so that we can help you narrow down the cause of the issue via live chat.
As per ebay policy, the information within the listing description will be used as the ONLY reference for the actual item.
Therefore buyers are obilgated to read the listing thoroughly before placing the order.
And due to the limiation of our resource, we may ignore the enquiries which answer(s) can be found in the description.
This lisitng is for RBS50(satellite router) ONLY. Please do NOT bid on the item if you need a whole Orbi system.
From the basement to the backyard, this Orbi Whole Home WiFi System (RBK50) covers up to 465 square metres with high performance AC3000 WiFi. First with innovative Tri-band WiFi, Orbi helps deliver the fastest available Internet speeds even as more devices connect. This Orbi WiFi System comes with an Orbi WiFi Router and Satellite and replaces your home router and extenders. It also easily works with existing Service Provider equipment so you will enjoy better WiFi everywhere. Connect more wired devices using the 4 Ethernet ports on the Orbi Satellite.
Model: Orbi RBK50/RBK53/RBR50/RBS50
CPU: Qualcomm IPQ4019 (716 MHz, 4 cores)
Memory: 32MB+4GB Flash / 512MB RAM
Wireless Speed: 2.4GHz: 400Mbps / 5GHz: 867Mbps
Dedicated Backhaul : 4X4 (1.7Gbps)
Ports: 3*Gigabit LAN + 1*Gigabit WAN/LAN for RBR50
4*LANfor RBS50
External Port: USB 2.0*1
For full specs please visit the manufacturer's website
Router(quantity based on the option)
Satellite(quantity based on the option)
This product is from non-retail channel, therefore it is packed in a generic plain box and it DOES NOT contain standard non-essential accessories(which is available in the retail version) such as colorful retail box, paper manual, CD, warranty card etc.
We accept all the payment options supported by eBay such as Credit Card, Paypal, Afterpay, Googlepay etc. Bank transfer is also available(please leave your eBay ID as reference). Payment must be cleared within 48H or the stock availability will not be guaranteed and the unpaid transaction will be cancelled.
**Please be advised that once the payment is made, the order will be processed by the dispatch system automatically. Regardless the transaction amount, if you wish your order to be cancelled after this stage, there will be a $3 cancellation fee which involves a non-refundable charge from eBay and some relevant labor cost(as our staff will need to manually locate your order and take it out of the dispatch queue/restock the product/issue refund/apply credit from the courier company etc.). And there is NO guarantee that the cancellation will be 100% successful (because it can be too late to do so). So please read the description thoroughly and click the "buy it now" button with caution.
Generally all orders which are placed and paid by 9AM will be dispatched within 4 business days(exlcuding weekends and public holidays in VIC). Standard domestic shipping includes various Auspost service, Aramex, and Courier Please etc. based on specific scenarios. Auspost Express service is also available(extra cost will apply). International deliveries for certain product to certain countries can be arranged by request. Pickup can be arranged when the total price of the order is over $200 but there will be no postage discount. For more information please contact us via eBay Messages.
Please make sure that your postal address is up to date, otherwise $3 will be charged when the postal address needs to be updated manually. Plus the update for the postal address will not be 100% successful (because it can be too late to do so). In addition, please also make sure that information such as "PO BOX", "parcel collect" or "parcel locker" is clearly specified in the first line of the "street address" so that the dispatch system will assign the correct courier service for your order.
**In some rare scenarios, buyers may receive "underpaid notification" from their local post office, in which case please go to the post office and pay the "underpaid" amount first and we will cover the amount based on the receipt provided.
The item is covered with 2 year in-store-warranty, which will start counting from the day of purchase. Once the item is CONFIRMED faulty during its warranty period, please contact us first for return instructions and make sure that the item is still in warranty-covered condition(defined by the manufacturer). For more information, please read the "Return" section.
Almost all of our products is designed to work "with" other devices/systems. Therefore when the item cannot perform as per manufacturer's specification. Please conduct sufficient troubleshooting(such as substitution/exclusion method) and only start your return claim after you have narrowed down that the cause of the problem is within the product itself among all the variables. Please also log important information on the record such as the item's unique identifier(serial number, MAC address etc.) in case of a dispute and record the problematic scenario into video, screenshot, screen recording files etc. if applicable.
We can arrange repair / repalcement / trade in for items which are out of warranty at a reasonable cost/price. This service will be on a case by case basis and can only be applied on products which were initially sold from this store.
Any irresponsible feedback(such as claiming that the item is "clearly not as described" while showing no intention of returning it) will automatically lead to the termination of the item's warranty service.
FREE return labels will be provided for all DOA cases within 30 days of purchase and full refund will also be issued afterwards. If you need a replacement instead, please do not file the return request and contact us directly so that we can arrange the exchange for you.
In certain scenarios when buyers are required to pay the return postage, please only use the courier services from Auspost(e.g. eparcel) in such scenario. Please do not purchase the return label from "ParcelPoint" because our return address(a PO BOX) is NOT within their delivery coverage.
After 30 days of purchase, refunds will only be made if a replacement is not available or the replacement also becomes dysfunctional.
Regardless the return reason, item(s) must be returned SECURELY in their original condition including all original accessories and packaging or a penalty fee (up to 50% of the original price) will be charged. Faulty items(especially for hard disk drives) should also be sent back with sufficient protection so as to avoid any physical damage, which may void their warranty status.
An inspection fee/labor cost (up to 20% of the original price) will be charged if a "faulty" item is proven to be fully functional/as per description after the inspection, and the buyer will be responsible for all the relevant postage cost.
**For storage products(HDD/SSD) only:
Unless the item is listed in a Brand New condition, it may contain a pre-installed OS(if it was taken out from a new laptop/PC/server). It may also have some small trace of read/write data usage, powered on times/hours due to testing/verification/demonstration purposes.
**For network products(routers) only:
Unless the item is listed in a Brand New condition, its firmware may be upgraded to a non-official version(e.g. Koolshare Merlin, tomato) by the OEM suppliers/the store owner for testing/verification/demonstration purposes. Unlike the retail products which are covered by strict manufacturer's warranty criteria, any change of the firmware made by the buyer WILL NOT void our in-store-warranty status as long as the CFE / Bootloader remains intact.
ALL of our products are provided and backed by domestic/international non-retail suppliers who have been supporting our business for years. We can guarantee that our in-store-warranty is as carefree as RMA claims for retail products, with quicker responding time and shorter waiting period. Yet, the nature of these products means that there will NOT be any technical / warranty support from the manufacturer. Therefore if you need any type of after-sales service / tech support for your purchased item, please contact us directly(live chat via Whatsapp is available).
Most of our non-retail product was listed in "opened, never used" item condition because: due to the nature of our off-market distribution channel, the component(s) and part(s) of these products were shipped to us separately and they were individually repacked afterwards. As a result, products from the same batch may contain accessories with different colour, shape, type etc. And there may be small cosmetic defects such as noticeable scratches, marks etc appear on the item/accessories due to their previous packaging, transporting and storage conditions. In addition, any detail in the photos regarding "external/internal design" or "product and manufacturing information" may be different from the actual product from the current batch as the manufacturer may update the item specs(including changing the country/region of its factory) WITHOUT prior notification. The specs/manufacturer label which contains information such as the serial number/MAC address may also be totally or partially removed in accordance with the distribution agreement. Therefore, ALL detail displayed in the photos is FOR GUIDANCE ONLY and should NOT be considered as a solid reference for the actual product. If you require the stock with specific detail, please contact us to check availability first.
As per eBay's listing policy, the description/photo(s) in the listing is mainly about the item’s physical condition. All the information regarding the item’s physical and performance specs, if any, is quoted from the manufacturer and such information may NOT be up to date. Therefore buyers should NOT take for granted that these item parameter(s) can be achieved in any given hypothetical/real scenarios. We will NOT provide the information in detail and up to date regarding functionality(e.g. this item can/cannot achieve a specific task) and compatibility(e.g. this item can/cannot work with a specific device) in case such information is not available from the official source. Therefore buyers are required to get official confirmation from either “the manufacturer of this item” or “the manufacturer of the device which they intend to use with this item”(when applicable) when they intend to achieve something which is NOT specified in the listing.
Some products(from overseas) may contain power plug with a different socket type and different electrical standard. We recommend buyers purchase certified universal power board(s)/adapter(s) which comply with Australian Electrical Standards so that they can use our overseas products with maximum safety. And as a convenient courtesy, the generic travel adapter(s) will be included in the content list as a non-standard component(s) FOR FREE. Note that our generic travel adapters are offered only as a TEMPORARY SOLUTION to achieve our products’ functionality, NOT FOR DAILY USE. We take NO responsibility for any type of damage/loss caused by the adapter.