Brief details about me as a Seller:  I have been a UK Seller, with a shop in England since 1983, and I sell a few items on EBay from time to time.

Currently I have a select range of products at competitive prices, which I have arranged to be shipped by a reputable Company on our behalf.  The Guarantees, Returns, and Helpline Support will also be administered by them.   UK Telephone Support and UK Address are shown below.

If the item you have purchased (inc box, etc) is ‘as new’ you may return if unwanted (contact us for returns code before returning).

·       UK Firm with Reliable Fast Dispatch and Technical Support from Devon Warehouse

• Fast Delivery using major UK Couriers, with optional 1 to 2 Day Premium Weekday Fully Tracked Deliveries (most items shipped same day/next day, Mon-Fri)
• Unlike many Sellers abroad, our goods are checked they conform to UK and EU Safety Standards
• We aim for ultimate customer service; we provide telephone support. Our Contact Number is: 01271 311910 (Mon-Fri 9am-5.30pm excluding bank holidays - Closed Saturday and Sunday).  We aim to resolve any queries as quickly as possible for you.   Please email us via this website
• Reputable Business Established in 1983  
• Please telephone or email with any query (we aim to reply within 1 working day, but please allow 3 working days especially if action is required with a courier or investigation required. Working Days are Monday to Friday.  December and January are exceptionally busy due to Christmas deliveries/Satisfaction guarantee returns, so again please allow time to reply). If urgent, please PHONE us on 01271-311910 (Mon-Fri 9am-5.30pm)  
• We supply to virtually all countries worldwide (shipping prices vary)
• Our returns address (for unwanted items as new) is: DTL Returns Processing (EBay AE), 7d Cross Street, Barnstaple, Devon, EX31 1BA (UK) – Please email before arranging any returns, as we provide a Returns code to ensure correctly processed (Please note: faulty items may have a different returns address, as many are returned directly to manufacturers for processing on our behalf)
• For full satisfaction guarantee conditions, please email for details, in summary: If an item is unwanted and as new, we will allow it to be returned within a maximum of 14 days from date received.  It has to be as new including manual, packaging, etc - it may be viewed, and box opened (but if in a blister pack, that cannot be opened).  We generally do not charge a restocking fee if as new.  If not as new a fee will apply, or return rejected.  We can arrange a courier collection.  Courier/shipping costs are deducted from the refund.  CD's software, etc as listed are excluded from the satisfaction guarantee, but still have a repair/replacement guarantee if faulty (All unwanted item returns are at the Buyers cost)
• Products in general have a 12 months manufacturers guarantee unless otherwise stated, assuming undamaged: If faulty within 30 days a refund or replacement option.  If after 30 days, items may be repaired, although a lot of brands replace.  Some items include a 2^nd and even 3^rd year guarantee, those items are usually repaired (email us to know about the particular brand of your item for full details)   

 VERY IMPORTANT NOTE: If in Northern Ireland, Highlands, Off Shore, Channel Islands, etc, please choose ‘Other Courier 5 Days’ – Faster deliveries are NOT available to your delivery areas