We accept returns. Please contact our customer service team immediately if:
You changed your mind and wish to request a return
Your product was damaged during transit
You wish to make a warranty claim for any product you have purchased (please see our warranty Policy for full details)
You are not satisfied with any product that you have purchased.
1: The batteries sent by the overseas warehouse can be returned to the overseas warehouse address. The following is the overseas warehouse address
Name :Power warehouse - 12470
Street(Address):3849 s Delsea dr D0000
City:Vineland
Zip Code:08360
State:New jersey
Nation:US
Please tell us the tracking number when you send out .
Please note that you must comply with all returns instructions provided to you via your registered email address. All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted. Applicable freight fees will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product. This also applies to orders canceled while in transit.
2: batteriesnot sent from overseas warehouses, that is, batteries sent from China, cannot be returned to the address of the overseas warehouse. The third-party overseas warehouse will not receive the batteries and will destroy them. Please do not return them directly to the address of the overseas warehouse. If you return the goods first, please contact us directly, and we will provide you with other US addresses for your return. As we are Chinese sellers, there is time difference, and some Chinese festivals are different from those in the United States, please don't hurry to apply for eBay intervention. We will reply to you in time after receiving the email. The reason why we didn't reply to you is that we didn't see the email. Please understand each other. Thank you.
1.We appreciate your business and strive to improve our customer service and our commitment to quality.
2.We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do.
3.If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.