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We only sell the highest quality tattoo supplies and so are sure you will never encounter any problems with our equipment. Within the warranty period, dragonhawk company guarantee the products against defects in materials and workmanship. Tattoo needles, tattoo grips, tattoo tips or tattoo inks are not covered. Make sure to read the following Product-specific warranty Policies right. |
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Dragonhawk company specializes in high quality tattoo equipment since 2001.20 years hard working, we had won praise from customers worldwide. |
Oversea Warehouse |
Quality Assurance |
Factory Price |
Professional R & D team |
Convenient Customer Service Dragonhawk Company offers excellent, comprehensive customer service every step of the way. You will get professional guide from here! |
Return policy
1. Non-quality returns: If unsatisfied with purchase, buyer could return the items with original packaging. All delivery charges are payable by the buyer.
2. Mis-shipped items: You have the option of 1) exchanging it for the correct item, or 2) returning it for a full refund.
3. Missing items: We will offer a full refund or brand new one after confirmed.
4. Damaged package or items: Package damaged from the courier, please claim directly and inform us.Package damaged after accepting it, please provide us photos demonstrating the issues.We will ship you a new item or issue refund after confirmed.
1. Please note e-Check would take 2-7 working days to be cleared. 2. If you cannot pay us within 7 days with some problem, please feel free to contact us. |
1. All items will be dispatched within 48 hours when payment clear. 2. The shipping is out of our control. Please kindly inform us if you have waited for long time without receiving the parcel. 3. All orders are shipped via most economical yet SAFE way possible. 4. If buyer provided wrong address , buyer should pay for the shipping fee or we will only refund 90% of the item price for free shipping items. |
1. E-mail: You can contact us through message. All emails will be responded within 48hours (exclude weekends and public holidays). 2. Telephone: Please contact us with any questions you may have at the telephone number provided. |