All Items offered as New old stock are items that have been held by the motor factors in a large store room and never fitted. All items are visually checked prior to dispatch. Most items are in original packaging - however, we will open it as stated to check the item inside is the correct item for the part number. Any issues, please let us know and we will endeavour to help.
To
continue offering free postage, items will be sent well packaged using recycled
packaging wherever possible. Not only does this allow us to offer free
postage, it also has an environmental advantage as well.
We will
also, on occasion, remove an item from original packaging and place in smaller
packaging if this also helps reduce the postal cost. If the listing says
it is Intermotor, Quinton Hazell or Lucas for example, but does not arrive in
branded packaging, the part is correctly branded as advertised but repacked to
reduce costs. This is because the Royal Mail now charge by size as well
as weight!! Nearly all items are sent Royal Mail Second Class
unless by Courier. Items are marked as dispatched on the day of posting.
We
endeavour to post prior to last collection at 5pm at our local Post Office.
Items purchased BEFORE 2pm will be packaged and posted same day.
After 2pm it may be next day depending on garage workload. Friday
purchases made after 2pm will be posted on Monday morning.
Please
Please Please do not complain to us or leave feedback about delivery times etc.
All our Postage labels have the date on them saying when they were posted
by us and Royal Mail became responsible for the item (it is printed on the
stamp label by Royal Mail.) If it takes longer than you expect, please
check the date we posted it on the packaging - It is often the fault of Royal
Mail NOT us.
Please mail for a quote for the following areas:
The Highlands and Islands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49,
PA60-78, PH17-26, PH30-44, PH49-50, ZE Northern Ireland, Isle of Man , Isle of
Wight and Isles of Scilly -postcodes BT, IM, TR21-25
Please note: we classify the Channel Islands as an
International destination.
Dispatch of items - If we have a stock error or
shortage you will be notified on the day of dispatch offering the timescale to
get said item to you or you will be offered a refund or a replacement product
if there is one available.
All items
offered as 'used' are items that have been fitted before to a vehicle and then
removed - often by us. As such, we sell these items on the basis that a
qualified mechanic will examine the parts prior to fitting and / or use.
We do our best to describe these items but all second-hand items will
have signs of wear and use.
Please
see my other items.