Payment: Please pay within 24 hours of an auction ending or purchasing an item. We will open up a case after 48 hours of non-payment unless a buyer has contacted us to make different arrangements.
Shipping: We ship within 3 days of receiving payment and all orders are sent via USPS Priority Mail. International Shipping available upon request.
Refunds: Returns accepted within 14 days. We believe in customer service. Should you receive your item and it has been grossly misrepresented in our auction, contact us immediately (before leaving us feedback). We will be happy to work with you to resolve an issue. If we accept the item as a return, buyer is responsible for return shipping fees including a delivery confirmation. We will then refund you your original purchase price less the $1.50 handling fee via Pay Pal once we have received the item back. Return shipping fees and handling fees are non-refundable. Item must be received back in same condition as it was shipped to you.
Contact Us: Do not hesitate to contact us at any time before or after your purchase, we are committed to 100% customer satisfaction.
1. We do our best to reply to questions/comments as soon as possible, due to a high volume of incoming emails and time zone differences, we may not be able to send you an immediate reply
2. We strive for positive feedback on all transactions and nothing less than an overall Detailed Seller Rating (DSR) of 5. If you feel that your experience with us was not positive please contact us so that we can resolve any problems.