**Additional items may be required for your specific vehicles install (i.e dash kit, wire harness, antenna adapter, etc.) please contact us if you need assistance** 

**Customer is responsible for verifying vehicle fitment prior to purchase**

**We recommend that all items purchased from Freemans be installed/programmed by a professional**

Terms of Sale

Payment Due Date:
When using Buy It Now, payment is due immediately. 
As per the eBay payment policy if payment is not received immediately, then the item remains available to other buyers to purchase for the duration of the listing.

Please note the order will not be fulfilled until a payment is made.

Shipping Policy

All standard shipping services other than expedited shipping are FREE to our customers
Most of our small products ship via USPS. Larger items will be shipped UPS or Fedex
Products ship within 24 hours (business days).
Please read our Return Policy before ordering.

Return Policy

When you order from Freemans Car Stereo, the order is fulfilled and shipped from our own inventory. Any return is also sent back to Freemans Car Stereo directly, instead of a third party shipper. We strive to maintain a return policy that is fair and beneficial to our valued customers. If you are having trouble with your item or are not satisfied please contact us through eBay!

Customer Service Hours

Mon - Fri: 9 am - 5 pm EST

Freemans Car Stereo Offers a 30-Day Money Back Guarantee on all items sold as NEW. The items MUST NOT have been installed to be eligible for return.

If you receive a damaged product, please contact us within 24-48 hours so that we may set up arrangements for return/exchange. No return shipping cost will be incurred in this event.

If you wish to return your item, you the buyer will be responsible for return shipping, unless the reason for the return is a result from an error caused by Freemans Car Stereo or the product is defective or damaged. The product must be packaged back in its original packaging and in proper shipping condition; and the shipping label attached to the outside of the package. If it is possible and you choose to have the package picked up, it is your responsibility to be available for the shipper. If you fail to do this, you may pass the time frame necessary to return your product and receive a refund.

Note:  Freemans Car Stereo will not accept returns on products with missing Serial Numbers and UPC’s

Partial Refunds

Freemans Car Stereo reserves the right to partially refund the customer in situations outlined above. Whenever a product is returned and it is determined there is misuse, damage or neglect, based on the condition in which the product is received, a partial refund will be given instead of the full refund amount. It is our goal to never have to apply this type of additional charge.

eBay started to streamline the returns process in order to improve the overall experience for buyers and sellers. They have set certain parameters in place to protect sellers from invalidated returns.

Protections from events outside the seller’s control include:

• When the seller ships an item on time and provide tracking, and it arrives late.
• If the seller is impacted by carrier disruptions or severe weather.
• If the buyer retracts their bid or doesn't pay.
• If the buyer changes their order or requests something extra.
• From buyers that have an unusual rate of complaints or returns.
• If the buyer returns an item after they opened it, used it, or sent it back in a condition other than the one you sent it in.