- Payment -
We appreciate payment within 48 hours of winning bid or Buy it Now. Please communicate if you need more time as we are happy to accomodate.
Payment or communication not received in 2 days will be turned over to ebay as an unpaid item case. We love fast payments!
- Shipping -
We ship quickly, usually the same business day you order; cutoff time is 4pm EST. After that your item will be shipped the next business day, including Saturdays when possible. We package all items with care and wrap fragile items securely in bubble wrap and other packing materials to reach you safe and sound!
Tracking numbers are always included and uploaded on time, Insurance is included where applicable and possible. We tend to use USPS and UPS most of the time, whichever is faster and cost effective. We also ship Worldwide utilizing the Ebay Global Shipping Program.
- Returns -
We accept returns on most items within 30 days.
Sorry, We Do NOT Accept FREE Buyers Remorse/'Changed my mind' Returns; Buyer will be responsible for shipping + handling charges of up to 20%
Items returned must be in exact same condition received, and all eBay procedures must be adhered to when starting and completing a return claim. We strive to describe and photograph all items thoroughly and accurately, although we have been known to make mistakes. If you are for any reason not satisfied upon receiving your shipment, please message us first and we will do our best to resolve any issue for you. Your satisfaction is important to us and we treat all buyer issues seriously and with respect. We are a Top Seller for good reason. Please see our detailed feedback for examples of many happy customers!
- Feedback -
We here at RetroGalactic delight in selling quality items at a fair price to great folks like you! We thoroughly enjoy the experience, from treasure-hunting to packing and shipping your item to you, and we hope the same for you, the buyer. We love good 5-star feedback. We leave the same for our buyers that make our job easier by paying promptly. Please message us with any issues before leaving negative or neutral feedback, we will do our best to resolve any problem within 24 hours.
Thanks for Shopping with RetroGalactic!