Payment Methods:

We Accept most common payment Methods:

Postal Orders:

Our most preferred payment method. A very safe way to pay. All you need is to have an account with PayPal and you can pay for most items very securely.

Credit / Debit Card:

We accept Visa and Master Card payment only.

Cheques:

We do accept cheque payments. Please make cheque payable to AJ PARTS UK LTD. and also let us know the Ebay item number.

We will send the item to you as soon as the cheque is cleared.We only ship the goods on the address registered with PayPal.

Paypal:

The Easiest Way to pay for most of the items on eBay. We only ship the goods on the address registered with PayPal.

Shipping Methods:

We Dispatch Goods via Reliable Couriers Services:

We ship product via  ROYAL MAIL / TNT / DHL / FEDEX / UPS etc below are normal shipping and handling fees for different destinations:

U.K Mainland Royal Mail Recorded Delivery ( Includes a specially designed sturdy screen box for safety ) please note on some listings we offer free shipping

For EU countries We usually dispatch Parcels via Royal Mail International Signed-For / UPS / DHL based on the quantity ordered eg Spain Portugal France Netherlands Ireland Italy Greece you may checking the prices Get Rates on our listing before making a purchase

If we receive the payment before 3:00pm GMT, the merchandise will be shipped out at the same business day (Monday---Friday); otherwise the item will be shipped out the next business day.

Will combine shipping cost if multiple items are bought from our list.

Processing time: Your item usually ships the same day if payment is received/cleared before 3:00PM GMT Time. If payment is received after 3:00PM GMT, the item will be shipped the next day. Our warehouse is closed on the weekends, so for any auctions won and paid for on the weekend, the order will be processed and shipped first thing Monday morning

Simple & easy. If within 7 days of purchase, for any reason, you are unsatisfied with your item - whether it is defective, or just unwanted -email us for an RMA No is (ITEM NO ), and ship it back to us. Once we receive the item, we will refund, in full, the price you paid for the item (not including the initial shipping and handling charge). When we handle returns, defective items will be replaced with the same product. If the same product is not available, you can choose to wait for its arrival, or request a refund or replacement item. We will ship a replacement.

1, We do not warranty against broken, damaged or mishandled part.

2, A Merchandise Authorization Number (RMA#) is required for all return packages.

3, Packages without RMA # will be refused.

4, Customers must report to us within 7 business days for DOA or shipping damage issues.

5, All items can be requested for credit within 7 days after the items is received.

6, Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items upon receipt before issuing refunds, credits or exchanges.

7, Merchandise should be carefully packed and insured for the full purchase price and shipped via traceable means.

8, Absolutely no walk-in return/replacement service will be accepted.

9, Buyer is responsible for all return shipping charges.

10, A refund may be issued if replacement is not available.

Feedback is a courtesy, and also a Seller's and Buyer's insurance of honest and considerate treatment. Also my responsibility as a seller begins when an item is sold does not end. Posting negative feedback before giving us the opportunity to repair or replace the item will result in void of warranty. Communication: We will make every effort to contact you immediately after the auction has ended. If you do not hear from us within 3 days after the auction has ended, please make an effort to contact us. Often times, it is either ISP or email problems that lead to communication problems. If you're going to be out of town or away from email access, please let us know prior to doing so. With your cooperation, we can avoid communication problems.

Posting negative feedback before even giving us opportunity to repair or replace the item will result in void warranty.

Communication: We will make every effort to contact you to resolve your queries. If you do not hear from us within 48 hours please make effort to contact us. Quite Often it is email, sms or answer machine problems that can lead to communication problems. If you're going away and have no email access, please let us know prior to doing so. With your cooperation, we can avoid communication problems.

Our aim is to provide best possible service, and we believe in 100% customer satisfaction, if any customer is not happy with any of our products or services please email us and we will resolve the issue in timely manner. We are open to any suggestions to improve our service however by leaving negative feedback will not resolve any issues.