Genuine / Original Spare Parts and Accessories

for Yamaha Zuma 125 Series

(Manufactured in Taiwan by Yamaha Factory)

Custom Note:

For international deliveries, customers are responsible for covering any Customs, VAT, Duty, Clearance, Taxes, Fees, or other import-related costs. It's important to note that we have no influence over these charges, as they are established by local authorities. If you have questions about the potential fees, please contact your country's customs department for clarification.

Kindly be informed that we cannot offer refunds for tax and import fees.

 

Shipping Policy:

1. We offer worldwide shipping from our warehouse through reliable shipping companies. We exclusively deliver our products to the address provided in the order details. The processing time for handling packages ranges from 1 to 30 working days, depending on stock availability. It's crucial to confirm stock availability, payment amount, and shipping information before finalizing your order. Shipping to an unlisted address different from the one stated during the order will not be accommodated.

2. All our products come with FREE SHIPPING to select areas. If your country or region isn't listed during checkout, kindly reach out to us for guidance on how to proceed with your purchase.

3. Notes on Customs Clearance:

a. Import duties, taxes, and any charges imposed by your country's authorities are not included in the listed price. Customers are responsible for covering these fees. Feel free to contact us for additional information.

b. Customs clearance processes may vary between countries. We recommend checking with your country's customs office for clarity.

4. Prior to making the payment, please verify the accuracy of your shipping address.

5. Orders placed on weekends or Taiwanese national holidays will be processed on the subsequent working days. We will update the tracking number within the system.

6. For combined shipping involving multiple orders, please get in touch with us for more information. We provide special discounts for combined shipping.

7. Rest assured that all products will be packaged in excellent condition. It's worth noting that our stock levels are continuously changing. If your item is temporarily unavailable, we will promptly contact you through eBay to communicate this and explore potential solutions.

Return Policy:

1. Our return policy adheres to eBay's Money Back Guarantee Program. For more details, please refer to eBay's specific guidelines.

2. Upon receiving your order, we kindly request that you thoroughly inspect the products. In the event of any damage to the items, please decline the package and promptly notify us of the situation.

3. Should you encounter any issues with the product post-delivery, we urge you to reach out to us within 3 days of receiving the items. Please provide a comprehensive description of the problem and include pictures for a more accurate assessment.

4. If you come across any concerns regarding our products, we encourage you to contact us at your earliest convenience. Our dedicated customer service team is here to assist you in resolving any issues you may encounter.

 

Feedback:

If you find yourself dissatisfied with your purchase, don't hesitate to get in touch with us. We are committed to working collaboratively to resolve any issues you may encounter, aiming to ensure the satisfaction of all our valued customers.

 

Business Hour:

Monday to Friday: 09:00 am to 05:00 pm GMT+8 (Taipei).