| ![]() As New = Device looks like new at first glance. This device shows no visible signs of use. Excellent = Device shows very minimal signs of use. This device shows only some micro scratches on the screen and/or rear. Good = Device shows moderate signs of wear. This device shows visible scratches on the screen and/or rear. |
![]() | 24 Months comprehensive local warranty Unlike many other sellers who can only provide 6 or 12 months warranty, we stand by our products and give you a full 24 months warranty which is the same as all Australian brand new devices warranty. The warranty period begins from the day you receive your device and will be valid up until the very last day of the warranty period. Our warranty covers all faults and issues that may arise with your device within the warranty period. This does not include damage caused by the user such as drops, physical damage or water damage. All warranty will be void if the phone is found to be physical damage, water damaged or tampered with by third party. |
![]() | 30 Day Satisfaction GuaranteeFor a real peace of mind, we offer a 30 Day Money back Satisfaction Guarantee without any questions asked on all items you purchase from us. If you are not happy with your purchase for any reason within the first 30 days, you can send back the device (in original condition) to us for a full refund or replacement. We will pay for the return postage too. |
![]() | Express shipping and same day dispatchWe provide free express shipping with signature on delivery for all items purchased from us so that you can get your item ASAP and also safe and secure. On top of that, we dispatch all orders placed before 11am on that very same day because we know how eager you are to receive your item after placing the order. |
![]() | 100% Australian owned companyWe are very proud to be 100% Australian owned and trusted company. Every item we sell is being processed and dispatched locally from our state of the art facility in Sydney, New South Wales. We are a Trustworthy Australian Registered Proprietary Company and can provide full tax invoice for every item purchased from us. |
![]() | Clear and simple gradingOur devices are being graded into 3 categories. As New, Excellent and Good. We provide example photos and clear description in each category for you to make the most accurate decision. |
![]() | Industry leading inspection and quality control processEvery item we sell has been processed through our stringent inspection process at our state of the art facility in Sydney, New South Wales. We invest heavily on inspection and quality control process to ensure only the highest quality devices are being sold to our customers. |
![]() | Battery HealthBattery performance may vary based on capacity and type of usage. Mobile Federation inspect battery on every single device to ensure it has outstanding battery performance and more than 80% of their initial charging capacity to ensure the efficiency of the device based on manufacturer specifications. Battery is also covered under our 24 months warranty for additional peace of mind. Lithium Batteries are a serviceable part and will require replacement as they deplete over time, please note in this instance they are not a warranty defect. |
![]() | 5-Star Customer ServiceCustomer Satisfaction is our priority. We are committed to provide excellent products and deliver top-notch service for all of our customers. Our customer service team are standing by to make sure all pre and post purchase inquiries are responded in a timely manner. |