What's the reason of no signal on tv ?

• Step 1. A Hard drive issue or HDMI Chip issue and HDMI Port issue can have the same symptoms. Follow the instruction to determine the fault. Please turn your console on and wait about 60 second, then press the sync button on the console and watch the power light. If it flashes, that means the hard drive is ok and the reason why there is no signal on Tv is in Hdmi chip or HDMI Port. If the light doesn't flash, that means the problem is with the hard drive which is faulty and the system won't start displaying on tv. In the most cases when your console has got the hard drive issue,it will display error code.


• Step 2. Visual inspection of the HDMI Port. When the HDMI Port is damaged , you should notice that when you look at it. You can use a magnifying glass to see if the pins inside are bent. The HDMI ports in Xboxes One S and X are super strong and it's hard to damage it.  Below some examples of damaged ones.
  
  
  

• Step 3. Also other symptoms can occur such as the console turns on and off straight away but it might be something else with the power circuit. Another symptom is flickering on 4k or 1080p resolution or cut off quite often. Sometimes you can hear the sound but no picture on the tv. Or it can work only in very low resolution 480p. Normally the hdmi chip detects your Tv's specs and turns the console with the highest screen resolution available for the tv. But if that chip is faulty on 1080p resolution and your tv max settings are 1080p , you won't see a picture on the screen. Then you need to reset all display settings. Turn your xbox off. In the same time press eject button and power button and keep pressing them till second beep. Just after second beep release buttons. Sometimes you need to do this a few times. This procedure will force the 480p resolution. If you can see a picture on the screen that means the hdmi chip is partially faulty, you can try to go to the settings and change the resolution manually. Sometimes the hdmi chip is completely dead and you won't even see 480p resolution.  Also some of the random dots in green or pink colour can be present on the screen. 
 At this point you should know, what's the issue with your console. 


 

 What will we do and what's next?

We will :

check the hdmi circuit on the motherboard. 

replace the hdmi port

clean your console inside and replace a thermal paste on the APU. So if your console was very loud, after this service you won't hear it

We use only good quality brand new parts and we have over 20 years experience.

We also provide very fast turnaround. When we receive the console, all repairs will be done the same day and dispatched next working day. 

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 How to order the service.

• Use Buy it now option to pay for the service.
• At the checkpoint in postage details you have some options to choose: Free -  shipping back to our customer cost is included in the price and the console is insured for £60.  Next option is UPS 1 day delivery service for extra £8 and this will cover your console for up to £250 and this option is not for faster turnaround.
• Please attach your eBay name to the console with return address, phone number and email address otherwise we won't be able to find the owner and send back the console on time. The email address and phone number we need to keep you updated. You will get the messages when we receive the console, start repair etc. The messages will be sent to you every time when we change the status of repair. 
• Please ensure that the console is packed well as we don't take responsibility for any damage during the transport. Make sure that the box is strong enough to survive a journey from your address to ours and back again. 
• Pay for the courier and send the console to the provided address:

• When we receive the console, all repairs will be done the same day and dispatched next working day. 
• 3 months warranty 







 No Fix, No Fee Policy

If for some reasons we're not able to repair your console, we will give you a full refund minus return cost (£8).




 Any problem? Fell free to contact us.

• If you experience any problem with your console after the repair, contact us through Ebay, we will help you as soon as possible. Please do not open the return without informing us first.