IMPORTANT! PLEASE READ ALL SPECIFICATIONS BELOW CAREFULLY Images show actual product Tech Support Monday - Friday 11 AM - 5 PM EST YOU WILL RECEIVE: HP 17-CA 17Z-CA 17-BY Pink With BL Palmrest Keyboard L28089-001 TouchpadPART NUMBER :-L28089-001 SHIPPING Ships from Georgia, USA within 1 business day - Fast shipping with USPS! We offer a variety of shipping methods to accommodate your needs. If you have a deadline to meet, please make sure shipping method is set to Standard Shipping or Expedited Shipping Please find below your delivery timeframe by shipping method: Economy Shipping : 1 - 10 business days Expedited Shipping : 1 - 3 business days * We do not ship on weekends/national holidays * All of our products have a DOA warranty RETURNS & EXCHANGES If you are for some reason unhappy with your purchase, you may certainly opt for an exchange or a refund. Please read our return policy carefully; By purchasing you have fully acknowledged and agreed to honor our terms & conditions: * Please be courteous as we aim to resolve every issue. Swearing/threatening customer service will not yield a better service * All exchanges and returns must be communicated within 14 days of delivery * DOA (Damaged on Arrival) items must be communicated within 7 days of delivery * All returns/exchanges will require an RMA ID and you may retrieve this ID by contacting us. Without this information, we can't be responsible for the loss of your package * All voluntary returns are subject to: (i) 20% restocking fee, (ii) Shipping cost is non-refundable, (iii) Buyer covers return shipping * Depending on the product type, please allow 2 - 4 business days after receiving your returned item for our technicians to fully inspect and test all parts * If you need a replacement soon, we suggest that you make another purchase from our store instead. We ship all orders within 24 hours * You are responsible for return shipping in all cases * All fees/reimbursement will be determined after full inspections * Unknown item sent to us will be discarded * Cases requiring urgent attention must be discussed explicitly with us to get the proper attention needed |