What are giffgaff refurbished phones?

giffgaff sells quality used phones, at a great price. Second-hand phones with peace of mind included:

Professionally data-wiped

30-point phone health check

Minimum 12-month warranty

30-days no quibbles returns

80% battery health, or better

giffgaff refurbished conditions explained:

All giffgaff refurbished phones are fully cleaned and tested (incl. battery, touchscreen, camera, etc.) by our suppdivers, to ensure they are in 100% working condition.

  • Good condition: Noticeable wear and tear. This phone might have light marks on the body and screen. But it will run beautifully.
  • Very good condition: Some wear and tear. This phone might have light marks on the body. But the screen is pristine.
  • Excellent condition: Minor wear and tear. This phone has seen some light use. But the body and screen are pristine.
  • Like new condition: Zero wear and tear. This phone looks and works like new. With no visible signs of use on the body and screen.

How will my phone be shipped?

All our devices will be shipped on a next day service with DPD. To reduce waste, giffgaff refurbished phones are shipped in a slimline, fully recyclable box containing:

Your chosen phone

A USB charging cable

SIM tray pin (if needed)

Picture of shipping pack

What does our warranty cover?

  • Faulty software
  • Internal parts gone haywire
  • Battery issues
  • Accessories included with your phone

What isn't covered?

  • Broken screens
  • Water damage
  • Rooting or unauthorised modification of software

That's all, folks. Just what you need to get going.

Note: giffgaff refurbished phones might not come with the original manufacturer's accessories. Any previous repairs might not include official manufacturer's parts.