Refunds and Returns
If this
item is noted as "in used working condition", we do our best to inspect and
test these items. In some cases, we do not have the expertise to fully test an
item and we are willing to refund the purchase price of the items should they
not function properly.
Please look at all pictures as they are part of the description and of the listing as a whole. We strive to keep excellent seller/buyer relationships, and are here to assist you if you are dissatisfied with the item for any reason. Please feel free to contact us for any reason if there is any concern about the item(s) you have purchased from us.
We will be
happy to work with you as we are a family run business entity.
Item Pictures
The item
you see in the pictures may not necessarily be the item you will receive if
this listing in particular has multiple items available.
Shipping and Customs
· We guarantee to ship within 48 hours of receipt of payment (except Weekends and Holidays)
· Tracking numbers are recorded
· All import duties and taxes are handled and paid by the buyer
· Heavier items are shipped via Fed Ex and UPS
Shipping
internationally will have an additional charge and can often vary from what is
calculated and advertised by eBay. If you have any concerns regarding shipping,
please contact us prior to completion of the transaction. International
shipping delivery times vary greatly. Keep in mind that is some cases
international shipments can take over a month to arrive. Also please do not
purchase any items without knowing and understanding your local customs laws.
You are responsible for understanding your countries import regulations. If you
do decide to return an Item you are responsible for the any cost of shipping
and customs back to us. We will subtract the amount charged for a customs or
associated shipping return fee from the amount refunded. Contact us before returning an item. In the case of a defective
item we may wish not to incur the cost of returning the item.
Combined orders
· If you have bid on multiple auctions, please wait until all auctions have ended before proceeding to our checkout.
Thank you for your interest in our item. We try to the best of our ability to describe the item correctly.
We acquire
our items from various locations so in many cases they are used and this should
be stated clearly in the description. Please look at all pictures before
bidding, offering or buying, because they are the best way to get an accurate
idea of the condition of the item. Our opinion may be different than yours. So
please ask any questions. Thank you for looking and please feel free to contact
us if you have any questions. We try to look over each item and describe it to
the best of our ability but sometimes mistakes happen.
Returning an item
If you have
any problems please contact us BEFORE
opening a case. We will work with you to make sure we settle the matter in a
manner suitable to both parties. Remember it is important to contact us
before you return an item. If the item proves to be defective we may choose not
to incur the cost of return of the item.
Damage in shipping
We package the items very carefully. If in the unfortunate event your item is damaged. We will refund the cost of the item plus shipping. Damage must be reported to the shipper immediately. All items are shipped insured and insurance claims need to be made with the shipper. We will also need to see pictures of the item upon arrival if applicable.