This is a repair service, you must ship us your module(s) for repair! You are not purchasing a replacement part.
Este es un servicio de reparación, ¡debe enviarnos su módulo para su reparación! No está comprando una pieza de repuesto.

Repair Service Process

How does this repair service work?
1. First make a purchase for this repair service
2. You will then receive a automated message from eBay with the required shipping information and how to package your module(s) (please check your spam folder if you do not see it within 24h)
3. Write the ticket number that was provided in step #2 on your board and the shipping box
4. You then ship your defective module(s) to our facility using the address provided in the message from eBay
5. We then inspect and confirm the failure with your module(s) before proceeding with the repair
6. We repair your defective module(s) and ship it back to you


Models affected:
UN75JU641DFXZA
UN75JU6500FXZA
UN75JU650DFXZA
UN75MU6300FXZA
UN75MU630DFXZA

Different part/board numbers we service:
BN44-00809A
L75S6TN_FDY

Module failures our service covers:
  • No power
  • Other failures may occur. Please contact us first if your failure is not listed.

Warranty Terms:
  • Warranty is for 90 days. Warranty does not cover lightning strike, physical damage and failures that are not related to the original repair. The warranty starts from the date of departure of our repair center. 
  • A $20 testing fee plus S&H will be incurred if the module is sent to our facility and is found to be functional. Payment of these fees are required before the module can be returned to you.
  • Customer is responsible for all return S&H costs to our facility for warranty repairs.


Common Questions:

What is the turnaround time for repair?
3-5 business days after we receive your defective module(s)

What if my symptom is not listed or I have another unlisted issue?
We are able to repair most symptoms that are not listed, please message us prior to placing an order

Do you work on module's that have been worked on before or have missing parts?
No.

What happens if you can't fix my module? 
1. A full refund is issued and we discard the module
2. A refund is issued minus the return shipping fee
If the module has an unusual failure (not included in the list of symptoms we fix) which was not discussed with one of our team members prior to sending in the module, a $20.00 non-refundable bench fee will be held.

What if you receive my module is in working condition and it passes your tests?
If we receive your module(s) in working condition, a refund minus a non-refundable bench fee of $20 will be incurred along with return shipping fees.

Customer agrees to the above terms and conditions upon purchase. Please do not purchase this repair service if you do not agree with the above terms and conditions!