OUR TERMS

 

Shipping

 

 

All items are shipped either via DHL .EMS,USPS. In most cases, we ship orders within 48 hours,

 

 

 

 

ITEM FACTS

 

 

We purchase large quantities of surplus items. We are not always familiar with the use of each item. Please, do not take for granted that any peripheral or other items needed for the operation, installation or use of the item described will be included. Such as, documentation, batteries, power packs, cables, drivers, software or any item other than what is listed in the auction.

 

 

 

 

international

 

 

 

 

International customers are always welcome! We ship almost to all countries. If your country is not listed, please contact us. International custom & duty fees are always the responsibility of the buyer. Postage to some international locations is higher than our published postage. In these cases, we give the buyer the option to cover the extra postage or cancel the transaction. We may be able to offer a shipping discount, if you buy items in bulk. Please note that international shipments may be delayed up to 1 month due to USPS or Custom's hold up. We are not responsible for this delay. If you need faster shipping, please let us know and we might be able to utilize Fedex for an extra charge. We will work with you on resolving any USPS shipping issues, only after 30 days have elapsed from the date of the shipment. Please do not ask us to alter item(s) value to avoid paying custom's fees. Such requests will be ignored.

 

 

eedback

 

We value the feedback system and we take it very seriously. Our staff will work with you to resolve any issues that may arise within the warranty period. We are human after all and no one is perfect. We will work with you to resolve any issues you are having. However, if you do post a negative feedback before giving us the chance to work with you, we consider this an abuse to the feedback system and you will be blocked. You will no longer be able to buy from our stores.

Questions?

If you have any questions or comments, we are delighted to hear from you. Please send us a message or call us (Our phone number can be requested via Ebay messaging system). You can expect us to respond promptly! Thank you for giving us the opportunity to serve your IT needs!