HOTGOLF is one of the UK's Largest online golf retailers with over 20 years of experience We are passionate about golf retail and offer all of the latest kit from all of the top brands We offer on an ever-changing selection of top brand named products at up to 60% off RRP Unlike other retailers that buy seasonally, we buy throughout the year and have new and exciting offers arriving several times a week. Our philosophy is very simple - GREAT SERVICE / GREAT PRICE.

We would very much appreciate payment as promptly as possible so we can get all orders out before our 2pm cut off time. If you are having problems making your payment do not hesitate to contact us on above telephone number or through the eBay messaging system & we will get back to you as soon as we can.

We are open from 8.00am to 6.00pm 7 days per week We will try our very best to answer your message/telephone enquiries as accurately and promptly as possible.

Delivery Rate of delivery is clearly stated with each individual product. Usually products are dispatched 24 hours from receipt of order, subject to stock. All goods are fully insured in transit. Order Acceptance Your order is not accepted until your PAYPAL payment is cleared. Any e-mail, on-screen receipt or other acknowledgement of your order is merely to report that your request has been received and does not in any way denote acceptance of your order regardless of any wording on the e-mail or the receipt. HOTGOLF LTD reserves the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further or better information to enable it to evaluate and/or process the order. All goods remain the property of HOTGOLF LTD until paid for in full. Order Cancellation You have the right to cancel your order within 7 working days, beginning on the day after you receive your goods. If the goods have already been despatched they must be returned to us in an unused condition to qualify for a full refund Please note that cancellation of custom fit or logo orders may be subject to a cancellation and/or restocking fee. This fee will depend on the size of the order and will be quoted should you wish to cancel the order. Competitions We reserve the right to publish the names and location of our competition winners. Privacy Policy If you decide to purchase a product on-line from HOTGOLF LTD you may be asked to provide personal contact details (such as name, postal address and e-mail address). Your personal information may be held by HOTGOLF LTD on computer or manual files and will be used for administration purposes. We may use customer contact information to send details about additional products, services and offers. Each email will include an opt out option allowing you to opt out of receiving future emails. We respect your privacy and do not tolerate spam and will never sell, rent, lease or give away your information to any third party. Foreign Currencies We may display prices in Euros and other currencies on the website to aid overseas customers. Any prices shown in a foreign currency are for guidance only and are not guaranteed. Rate of exchange details are available from our payment processing company www.paypal.co.uk. Complaints In the unlikely event that you have a complaint about our site or service, please e-mail us at sales@hotgolf.co.uk and we will attempt to remedy the situation. We endeavour to respond to all complaints within five days and resolve them within a further seven days. Your Statutory Rights Are Not Affected All images are for illustrative purposes only; colours may vary from those shown.

30 DAY RETURN POLICY - Hotgolf Ltd offers an "absolute satisfaction" guarantee where you can return any unopened item within 30 days from the date of delivery. If you wish to return an item please package it up securely and include a full description of your reason for return. Please retain your proof of postage Any faulty item must have a full description of what the fault is. If your item is damaged please inform us within 3 working days of receiving it. If the item is not as described, damaged or if an incorrect item has been received we will refund postage cost of the item to be sent back to us up to the value £3.99. Please ensure the item is sent back exactly how received. For more help with a return please call us on 0151 356 3254 or email us sales@hotgolf.co.uk