Postage
Due to having small children we aim to post items 3 times a week – all items take approx. 3-5 days to be delivered once posted. We hope that all parcels will arrive before the estimated delivery dates provided but ebay, so please contact us via the messaging system if your item has not arrived by the latest date stated.
Returns
All returns should be returned via the
ebay returns system - please select the relevant reason from the options
provided.
Exchanges
Ebay does not currently have a system for
exchanges so please contact us and we can arrange a swap for a new size or item
for you.
Issues/Problems
If you have an issue with your order
please can I ask that you send us an email first, to give us a chance to
rectify the situation.
Postage
Free standard postage is provided if
you require a faster delivery them please let me know and I will send an
invoice for first class postage.
All free post items are sent 2nd class
or via myhermes so delivery time is 2-5 days - I try to post all items
the day after order is received (although on some occasions it can take up to
three working days).
Returns
Please contact me before returning an
item - please note that postage costs I spend sending the item to you
will not be refunded if an item is returned.
Exchanges
Please re-order if the size you need is
in stock and contact me to let me know that you are returning the item for a
refund.