DESCRIPTION

As a leading boiler parts supplier, we offer a wide range of:

• OEM (New and Refurbished)
• Compatible (New and Refurbished)
• Refurbished parts

National Boiler Spares is the only company in the UK that is accredited to:

• BSI KITEMARK (Refurbished parts)
• ISO 9001:2015
• ISO 14001:2015

Assuring all our customers we provide the highest level of quality parts and services.

DIRECT SALE
Directly purchasing the product from us

REPAIR SERVICE
Please be aware that we will repair your part, no part will be sent to you from us. An email will be sent to you confirming your order, please note that it will state that your order has been dispatched but no part at this point will be dispatched, please send your part to us for repair

How does this service works?

• When purchasing this service, the customer is required to send the faulty part to us.
• Once we have received the part, it will be inspected and tested by our engineers to assess any faults
• If your part is in repairable condition, then we will repair this for you. If there are any issues, you will be contacted by our Customer Service Team
• Once repaired, we will send your part back to you

ADVANCE REPLACEMENT SERVICE
Upon selecting this service you are purchasing a DIRECT PART from us, but you have the option to send your old part to us for a partial refund.

This service will entitle you to a £30 refund only if::

• Your old part is in a repairable condition
• Your part is not burned, or water damaged beyond repair
• We receive the part within 14 DAYS of the purchase

The customer is responsible for all postage and packaging costs.
The original invoice and contact details must be sent to us with the part to allow for a refund.

Your refund will be processed via the original payment method.

*Note to customer* Not all of our products are applicable for each service.

• DIRECT SALE
• REPAIR SERVICE
• ADVANCE REPLACEMENT SERVICE

Once you have selected the part you need, the drop-down options will show you what is available for that part.

Please contact our Customer Service Team for support or information if required