Should you not receive your item within a reasonable time frame, 99.999% of the time its a Royal Mail fault. Items are deemed lost after 14days. PLEASE do not open a case but email with your purchase date and we'll sort it out! PLEASE NOTE that "Item not arrived" cases would not be addressed until after the RM 14day period has elapsed. If you need your item BEFORE then and can't wait, you will need to make a re-purchase to meet your deadline! Thanks for your anticipated cooperation. In response to feedback on staining, please note that certain colours e.g. blue/green do stain in most professional face paint brands. If in doubt, please ask any professional face painter and they will tell you this. Olive oil or any other oil WILL conveniently remove any residual paint on skin. For new Painters, Please pay attention to the dimensions of the 20g pots. These are designed to be used with one-stroke brushes which are 1/2" - 1" in width. The case is sightly wider than this. Any wider or bigger will render them useless and unfit for purpose! So comments like "item small, tiny, I'm disappointed etc" are not objective and simply reflect buyer painting experience ------------------------------------------------------------------------------------------------------------------------------------ These are splitcake face paints made using genuine & Safe SNAZ paints, split, and repackaged in original discs or other packaging. PLEASE NOTE we have NO AFFILIATION whatsoever with the original MANUFACTURER and all enquiries should be directed to us. Cakes are handmade as neatly as possibly but please allow for aesthetic imperfections. Nothing has been added to or removed from the original These cakes are handmade in a Smoke/Pet-free home and perfect for One-Stroke painting or Sponging With no doubt, you are getting Genuine High Quality paint! 20g ~4 x 6cm rectangle 18ml/40g ~7cm dia. disc Some have been wiped over either to clean them/give a more even appearance Much effort has been made to make these neatly however, do not expect aesthetic perfection. Nonetheless, they would perform exactly like their standard factory made counterparts. Purchase equals acceptance. Please check my other listings for other brands including SNAZAROO and face paint accessories I am keen on maintaining my 100% positive feedback and WILL resolve any issues you may have with your split so pls, DO get in touch. Thank you! |