D-Link Dap-1620 WiFi Ac1200 Dual Band Range Extender.

Manual for item is online

http://files.dlink.com.au/products/DAP-1620/REV_A/Manuals/DAP-1620_A1_Manual_v1.00(WW).pdf

Terms and Conditions

Please read our terms and conditions

before proceeding with this purchase

As we are trying to be transparent with all our items sold on eBay.

Faults and Returns

Faulty items MUST be reported to us via eBay messages, followed by a video or photos to show the fault within 7 Business Days.

Our technicians may reach out to you via email or mobile to assist further.

Regarding faulty items, the buyer MUST provide a video of the fault and the buyer arranges to package the item safely and send the item back to us within 7 days of opening a return request.

If you have a faulty item, who pays for postage costs:

Please note we offer free postage on all our items to keep customers satisfied. However, once we confirm the fault and video is sent, we will approve the return and cover all costs back to us using eBay return label.

What happens after an item is returned after the customer advises it's faulty or not faulty or damaged in transit?

If we get the item back and find it not to be faulty, the customer will only get a refund of 50 percent ONLY or if the wrong item is returned, a refund will not be issued.

(Buyers beware of the above information as this is our company terms and conditions in regards to returns and costs.)

Leaving Negative Feedback

Before leaving any negative feedback, reach out to us first to see if we can assist.

We are an Australian-based company located in Sydney as we strive for customer service and technical support.

How do you ship items?

We use Aus Post to process shipments.

How long will it take before my order ships?

You should expect to receive your order in 4-10 business days. We aim to deliver faster than this, so you may receive your product sooner. Please keep in mind that we do not process orders on weekends or public holidays.

Can I pick up my order?

Sorry, we do not provide pick-up facilities.

Is tracking available for my order?

Yes, all orders are shipped with a tracking number and can be tracked on the Aus Post website.

If you change your mind:

Please choose your item carefully, as we do not accept returns

Disclaimer

Buyer, please note: Our company does not provide any manufacturer warranty and we are not affiliated, associated, authorised, endorsed by, or in any way officially connected with any manufacturers.

What we sell on our eBay site could be new or unopened, used parts that have been onsold to our company from liquidated companies or auctions.