PLEASE VISIT OUR CHRISTMASSHOP SHOP TO
SEE ALL OUR OTHER ITEMS!
PLEASE READ BEFORE YOU BUY……………
COMBINED POSTAGE
1. Please buy the items
2. Do NOT pay
3. Receive a combined
invoice from us
4. Pay for your items.
PLEASE BE ADVISED THAT POSTAGE DISCOUNTS
CANNOT BE APPLIED IF YOU HAVE ALREADY PAID.
PAYMENT
You can pay by Paypal via Ebay, or you
can phone us with your credit/debit card details on 01772728191 Mon-Fri
9-5.30pm. Please send your payment within 5 days to avoid unpaid item cases being
automatically opened by Ebay.
SHIPPING
Orders are usually posted either the
same day or the day after the cleared payment. (Definitely no later than 3
working days) If you would prefer another method of carriage that is not
offered on the listing please contact us on 01772728191 Mon-Fri 9-5.30pm and
extra payments for an upgraded service (i.e. Special Delivery) can be taken
over the phone by debit/credit card. Please note that you cannot
down grade the postage method that we have chosen to put on the
listing. Collections can be made by appointment only.
We cannot be held responsible if an
item is lost or stolen in transit. If an item does not arrive, please let us
know and we will give you a copy of the proof of posting or tracking number if
applicable. If your package is taking longer than expected please be
aware that Royal mail will not class it as lost until 15 working days from the
postage date and it can still be delivered up until then. If ordering from
overseas please send us a message through Ebay for a postage quote.
RETURNS POLICY
We take great care when photographing,
describing and packing your item. In the unlikely event that you are
not happy with your purchase, please contact us before you do anything else by
messaging us through Ebay. If as a result of our discussion, we advise you to
return the item for a refund, please return it in the original packing and the
condition it was received in within 7 days. Generally speaking you have to bear
the cost for return postage. We do not refund original postage costs unless
requested. The address you need to send your returns to is:
Christmasshop
586 Blackpool Road
Ashton
Preston
PR2 1JA
Please make sure all your details
including a copy of your original order is put in with the return product.
FEEDBACK
In the unlikely event that you have any
problem with your order whether it be the item or another part of the
transaction, please take the trouble to contact us before leaving negative
feedback so that any issues can be resolved. We appreciate all fair
and constructive feedback comments and will take note an act upon good
suggestions.
Thank you for taking your time to read
the small print.
If you have any other
queries please do not hesitate to contact us through Ebay.
IF YOU HAVE ANY PROBLEMS TRYING TO COMBINE POSTAGE PLEASE CALL OUR
OFFICE ON 01772 728191