Order handling time:
Usually order will be arranged in 1-3 working days, do not send out on weekend or Chinese holiday; If lack of stock, we could cancel the order for you, or you could wait some days till we have in stock, all details please note the message we updated.
Will update the tracking number one day after item ship out. Do Not Accept Urgent Orders. Can not cancelled or change order after the items have sent !
After service (One Year Warranty):
* Please contact us in 7 days if there's any problems about the lights (Human-destroy or problems caused by your careless using like hitting the tree or stones, or the lights and parts lost or damaged during driving time are not in warranty).
* Must be sure to show clear pictures and video at our demand once problems happened, we need to send to technology department to check out.
* After we confirm it's quality problem, we will resend you the parts with your new order, or some of them could send out by epacket for free which takes 25-35 working days (if they are bigger or long items can't sent by epcaket), or if you want the parts to be resent faster you are expected pay extra US$25-US$35 or more shipping cost to sent out by DHL depends on item's weight.
* Once we confirm the problems, must destroy the problem parts at our demand, and show us pictures before we resend new the parts for warranty .