Delivery Payment Returns Warm Notice Why Buy From US

• We are a UK based company based in   London, we ship to EU Countries excluding some Islands  like Canarias, Reunion, Martinique,  Guadeloupe, French Bolivia and so on islands.
• For UK Local, Please kindly allow  7 days  maximum for delivery from the date of payment, although we  dispatch items generally within two workdays after payment is cleared. For  Countries outside from UK, Please kindly give us 10 days for Delivery. No Local Pick-up service.
• As Per eBay Guidelines , We are  Unable to change your shipping address once we received your payment, and we  can only ship to your shipping address registered in your paypal account ,so  please leave a correct shipping address for us when paying. we will not be  responsible for any undeliverable or incorrect paypal shipping address. so  please verify your shipping address before checkout. Once item is sent out, you  could not re-correct the shipping address.And please give us your phone number for shipping, it is necessary for such a  valued items.
• We do not send to PO  Box shipping address, which is not accepted by the shipping company.
• All our products will be checked  and packaged in good condition before we sent.
• We accept money back and new  replacement guarantee. So if  you are not satisfied with our products, Please  do not simply leave bad feedback ,Please  kindly contact us by any time at first, we will do best to help and provide  best solution to make customers satisfied.
• Please kindly note that We will  not be responsible for any delays caused by courier service or by   International Customs Inspections, but if  you do not get the  package in time, please feel free to contact and advice  us, we will do best  to help with any issues.
• The price and  shipping cost does not include any extra handling service freight for remote  area. so if your place is belong to remote area, you would need to pay extra GBP  18,  which is charged by the shipping company , not us. you can check your  shipping address on the website for confirmation , thanks for your cooperation  and understanding.just check with City name or post zip code on DHL  online site.
• buyers from countries  outside from European Union, please note that you should pay custom, duty, vat  and tax by yourself,  the price do not include those fee for you. thanks  for your understanding.

• We  accept payment with  Paypal.
• Please make payment within one  week after you buy, otherwise, eBay system may open unpaid case  automatically against to you, which is not good for your account. thanks for  your understanding.
• If your payment is echeque or  pending or under paypal review, due to security issues, we can only ship  items after the mentioned payment status gets cleared.

• we are UK  Local based company, we provide UK local warranty and after-sales service  for EU countries for all of our items in One Year.
• Accept  Return within 30 Days without reason---we allow exchange or refund (at  Buyer's option) for the defective product or dissatisfied purchase within 30  days.
• Though we double check and  test the items before sending, it may be damaged somehow in the delivery.   so If the parcel arrived on death or damage, or you do not like the item ,  please just feel free to contact us at first time to get warranty service.  IF you want or have to return the parcel, please contact us to get RMA  number for return.
• Please check the parcel before the courier leaves. If you receive a broken  item or parts missing, please keep the original package and email the photos  to us within 5 days. we will give you a satisfied solution.
• No warranty offered as:
  - Damaged by :  Undue wear, dirt, misused, improper installation, accident
  - Disassembled or Repaired by unauthorized person
  - Any damages caused by improper packaging when return the item back to us

• Please  provide  a right shipping address and contact information, the courier  company will return the package after attempting to deliver twice. Under  this Condition?if buyer requests us to resend the parcel, buyer should be  responsible for allthe return and resend postage. thank you for your  understanding and attention.
• We suggest to install products by a professional. And please kindly test the  item before installation, to make sure everything is good . And we are not  responsible for installing or uninstalling service issue.
• It will be highly appreciated if you can leave us a positive feedback with 5  Star DSR, it will encourage us to do better and better.
• We have the latest technology, provide newest  Products of good quality, high performance but most competitive price, good  value for money.
• This is our new account, so we will provide  better product and better price, of course, we will also better and more  Professional customer service than other sellers. Just feel confident to buy  from us, if any question, just email us, we will get back to you as soon as  possible in 12 hours.
• We work from 8:30am-18:00pm  (Hong Kong Time)  except weekends and public holidays.

• Because we are new ebayer here, Not Only do we sell items with lower price, but also we provide better service than any other sellers. we do everything we can to help and service our customers, no matter what happens, we do whatever we can to make our customer absolutely satisfied, just buy from us with 100% confidence! thanks.